Recent Water Damage Posts

24/7 Burst Pipe Cleanup in Wallingford, CT

1/11/2022 (Permalink)

Frozen burst pipe cleanup near me in Wallingford, CT. When a frozen pipe bursts, SERVPRO of Meriden is ready to respond 24/7 to perform burst pipe cleanup services in Wallingford, CT.

When a pipe freezes and bursts, the damages to your home or business can be devastating. A broken pipe can cause hundreds of gallons of water to flood your property per hour.

In order to minimize the flooding and water damage from your burst pipe in Wallingford, CT, you should take immediate action.

When you need immediate assistance with burst pipe cleanup near Wallingford, CT or the surrounding areas, SERVPRO of Meriden is ready to respond 24 hours a day.

Call Our Office 24/7 For Immediate Assistance - 800-734-3213

Expert Service For Burst Pipe Water Damage in Wallingford, CT

When you're dealing with a frozen burst pipe in Wallingford, CT, you need assistance from a company that has the experience and resources to handle the damages.

As your local water damage restoration company with over 15 years of experience, you can trust SERVPRO of Meriden to handle any size burst pipe cleanup in Wallingford, CT.

Our 24/7 emergency response is essential in preventing further damage to your property. The sooner the flood cleanup and restoration process is started, the more likely it is to minimize damages and salvage building materials and personal items.

SERVPRO of Meriden also makes the insurance process simple and straightforward by directly communicating with your insurance company. Our team will directly submit all required documentation and speak with your insurance adjuster about needed work.

Our goal is to restore your property to pre-damage conditions as quickly as possible, making your frozen burst pipe in Wallingford, CT "Like it never even happened."

Burst Pipe Water Damage Cleanup Process

1. Emergency Contact

When you call us, our team will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of standing water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

What To Do After A Frozen Pipe Bursts

When you're dealing with a burst water pipe in Wallingford, CT, immediately take the following steps to help minimize your damages until help arrives.

  1. Turn off the main water supply. This will stop more water from flooding your property and minimize property damages.
  2. File an insurance claim. Burst pipe cleanup services in Wallingford, CT are covered by insurance, so you should file your claim as soon as possible.
  3. Call SERVPRO of Meriden 24/7. Our team is on call 24/7 to immediately respond to your burst pipe water damage in Wallingford, CT.
  4. Call your plumber. Once you've taken steps to prevent further damages to your property, you need a professional to perform pipe repair before turning back on the water.

Call 24/7 For Burst Pipe Cleanup in Wallingford, CT - 800-734-3213

Preventing Septic System Backups in Connecticut

6/9/2021 (Permalink)

How septic systems work to prevent sewage backups in Connecticut. The graphic above shows how your septic system in Connecticut works.

When your home in Connecticut utilizes a septic system, it requires regular maintenance in order to prevent system failure or sewage backups into your home.

Here, we will outline how your septic system works and the maintenance required to prolong the life of your system and prevent sewage backups in Connecticut. 

How Do Septic Systems Work? 

Properly maintaining your septic system starts with understanding just how it works. Essentially, your septic system breaks down waste from your home using bacteria, purifying the waste water before it returns to the ground. 

  1. All waste flows to the septic tank.
  2. Watery waste, called “effluent,” fills most of the tank. Bacteria begin breaking down the organic material in the effluent.
  3. Solids, or sludge leftover from bacterial digestion fall to the bottom of the tank.
  4. A layer of scum floats to the top. Scum is primarily composed of fats, greases and oils.
  5. A filter prevents most solids from entering the outlet pipe.
  6. Effluent flows to the drain field, where bacteria thrives and treated water seeps into the ground.

Maintaining Your System to Prevent Sewage Backups or Failure

Properly maintaining your septic system can make the difference in the system lasting decades or just years. When you take the steps to have the system routinely maintained and avoid things that could damage or clog the system, it should do its job without an issue. 

Regularly Pump Your Septic Tank

Perhaps the most important part of septic care is regular septic tank pumping. Over time, the leftover solids or sludge in the tank become high enough to flow into the leach fields of your system, causing failure. 

This overflow of solids in the septic tank can also lead to sewage backups into your home, through toilets, showers, sinks, or floor drains. 

On average, you should have your tank pumped about every 1-2 years. 

Keep Trash Out Of the Drain

You should never put grease, napkins, feminine products, diapers, paint, plastic, or cat litter down a drain or toilet. These items cannot be fully broken down by bacteria and end up trapped in the septic tank, increasing the chance for a septic backup in Connecticut. 

Stay Away From Chemicals

You should not use clog-clearing chemicals or septic system additives down the drain of your home. These chemicals do not improve the breakdown process in the tank and can actually have a negative effect on the system.

Keep the Septic System Area Clear

You should avoid driving vehicles over any part of the septic system as well as keep the area clear of trees and bushes. The roots from plants can grow into the system, and cause it to breakdown or backup.

Educate Your Household

Make sure that everyone in your home is aware of what they can’t flush down drains, where they cannot drive in the yard, or any other important information regarding your septic system. 

What To Do If A Septic Backup Occurs in Connecticut

There are warning signs of sewage backups, such as unusual odors or pooling water to help catch an issue before sewage begins to enter your home. If a backup occurs, take the following steps. 

  1. Keep family members and pets out of the affected area. Raw sewage or contaminated water can make you extremely ill.
  2. Don’t use any water or flush toilets until you know what has caused the backup, as it can make it worse. 
  3. Contact a plumber or septic company to pump out your tank or clear your clog.
  4. Call SERVPRO of Meriden for 24/7 emergency sewage backup cleanup in Connecticut

What To Do When Your Refrigerator Water Line Leaks

4/13/2021 (Permalink)

refrigerator water line leak cleanup near me wallingford, ct A leaking fridge in your Central Connecticut home can cause extensive water damage and mold growth in your kitchen.

When you think of kitchen water damage, you usually think of a sink leak or a broken dishwasher. But did you know there's a high risk of water damage from your fridge?

Refrigerator water line leaks can damage your kitchen floor, the wall behind the appliance, and even cause extensive mold growth in your Central Connecticut home.

What can you do when your refrigerator leaks to prevent water damage in your kitchen? As your local water damage restoration company for appliance leaks in Connecticut, we'll review what to do when your fridge leaks, how to repair it, and when insurance will cover the damages.

Why Is My Fridge Leaking Water?

The most common cause of water damage from a fridge is a clogged or leaking water supply line. These supply lines are used to carry water to your ice maker, water dispenser, or to carry melted water from the defrost drain to the drain pan. This means that depending on the model fridge you have, there's many places where the leak could be located.

Many times you won't realize that this appliance is leaking until it's already caused considerable damages. Water line leaks usually start small and worsen over time, saturating flooring, drywall, warping baseboards, or even damaging the subfloor. You may not even notice the damages until there's visible mold around the appliance.

What To Do If Your Fridge Water Line Breaks and Leaks

Immediately take the following steps when you notice that your refrigerator is leaking and damaging your kitchen floor in Central Connecticut.

1.  Clean up water.

Before doing anything else, you should make sure to clean up any standing water to prevent it from seeping through floors, walls, or cabinetry. If you have any fans or dehumidifiers, set them out to help dry the area out.

2.  Try to find the source of the leak.

If you can find the source of the water leak, you may be able to make the needed repairs by yourself. Slowly pull the fridge away from the wall and inspect the plastic supply line that's located on the back of the appliance.

If you can't see any visible damage to water lines, use your hands to feel for moisture and pinhole leaks.

3.  Turn off the water to the appliance.

To prevent further water damage until the appliance is repaired, you should turn off the water and then disconnect the fridge from power. The shutoff valve should be located behind the fridge or underneath your kitchen sink.

4.  Replace the leaking water line.

Remove the bolt that secures the water intake valve to the supply line so that you can remove the faulty line. Measure the length of the water line and be sure to purchase one that is the same length or cut it to the correct size.

To install the new water line, attach each end into a coupling connector until it's firmly sealed. Make sure that everything is tight and secure.

Lastly, turn back on the water to the fridge and watch for any slow leaks before pushing it back to its normal place.

You can also call a professional to repair your leaking fridge if this isn't a project you want to take on yourself.

5.  Inspect for signs of water damage around your home.

Depending on how long your refrigerator leaks water onto the kitchen floor, you may need to take additional steps to restore your kitchen to pre-damage conditions. Look for signs of warped walls or floors, bubbling or peeling paint, musty odors, or water stains on the ceiling underneath the fridge.

If you find any signs of additional water damage, you should call a local water damage restoration company in Central Connecticut like SERVPRO of Meriden for a detailed inspection.

Preventing Refrigerator Water Damage

The best way to prevent your fridge from leaking and causing water damage is to regularly inspect and maintain the appliance. Note when water supply lines should be replaced or consider upgrading plastic water lines to braided steel supply lines to minimize the chances of them leaking.

Dealing With Refrigerator Water Line Leak Damage in Central Connecticut? We Can Help!

With over 15 years of experience in cleaning up the water damage from leaking appliances in Connecticut, SERVPRO of Meriden can quickly restore your kitchen to pre-damage conditions.

  • 24/7 Emergency Services

  • Advanced Drying and Dehumidification

  • Free Damage Inspections and Estimates

  • We Handle The Insurance Process For You

Call SERVPRO of Meriden Today For Immediate Assistance - 800-734-3213

Dishwasher Water Damage: Saving Your Kitchen Floor

4/5/2021 (Permalink)

dishwasher leak water damage repair near me in new haven county ct When your dishwasher floods your kitchen and causes water damage in your Connecticut home, SERVPRO of Meriden can help.

Dishwashers are essential to many Central Connecticut homes and make our lives easier every day. Most homeowners use them without giving a second thought to the possibility of the appliance leaking and causing water damage to their kitchen floor.

Unfortunately, if your dishwasher leaks it can quickly cause water to pool on your kitchen floor, leak into the basement, and even damage cabinetry. When it comes to this appliance leaking, you need to take immediate action to prevent the spread of water damage in your home. 

4 Steps to Deal With Dishwasher Water Damage

When dishwashers flood your kitchen or cause water damage to the floor underneath it, there are certain steps you should take to stop the spread of flooding in your home and to properly clean up.

1.  Be aware of potential safety hazards

Whenever there’s a water leak in your Connecticut home, you should make sure to check for any electrical hazards. Always check that water hasn’t damaged any electrical appliances or outlets. If it has or you’re not completely sure, the safest choice is to disconnect the power to your kitchen while cleaning up.

2.  Clean up standing water

Even though the average dishwasher uses about 6 gallons of water per wash, this amount can still cause serious damage to your kitchen flooring. You want to clean up puddles of water as soon as possible to prevent them from seeping under the kitchen flooring, into the subfloor, or even into the room below.

While cleaning, pull out your dishwasher if possible. You don’t want to overlook water damage underneath the dishwasher or the walls and cabinets around it, as this can worsen over time.

3.  Look For Signs of Water Damage

Once you’ve mopped up the water from your dishwasher, it’s likely your job isn’t done. Depending on how long your dishwasher leaked, there may be water damage to the floor underneath it, wall behind it, cabinets, and even the ceiling below your kitchen. 

You should inspect your kitchen cabinetry, flooring, walls, and room below for the following signs of water damage: 

  • Bubbling or peeling paint
  • Soft or squishy walls
  • Bending or buckling flooring
  • Drooping ceiling
  • Water stains
  • Mold growth
  • Musty odors

If you find any of the above issues, you must take steps to have the additional areas of damage to be addressed. 

4.  Call A Water Restoration Company in Connecticut for Dishwasher Damage Inspection

If you know that there are additional areas of water damage from the dishwasher or you’re not sure if you’ve dried everything out, you should contact a local water damage restoration company like SERVPRO of Meriden to provide a damage inspection.

SERVPRO of Meriden utilizes advanced moisture detection and drying equipment to measure moisture levels in building materials and restore your home to pre-damage conditions. Companies like SERVPRO can identify all areas of moisture in your home and create a plan to dry your Connecticut property out.

Why Do Dishwashers Leak?

When it comes to dishwashers leaking on to the floor of your kitchen in Connecticut, there’s many possible causes. Try to find the cause of your dishwasher leak by inspecting the following components of your appliance. 

Water Leaking From Front of Dishwasher

If you notice water leaking from the front of the dishwasher, it’s possible that you’re dealing with a leaking door. A leaking dishwasher door can be caused by:

  • Faulty door latch
  • Door gasket/seal needing replacement
  • Using the incorrect dishwasher detergent

Water Leaking Underneath of Dishwasher

If water is pooling underneath your dishwasher, the following may be to blame:

  • Corroded or leaking dishwasher tub from soap or old age
  • Loose or cracked water supply lines
  • Loose or stuck water valves
  • Dishwasher isn’t level

Does Homeowners Insurance Cover Water Damage From Dishwashers?

In most cases, leaking dishwasher water damage should be covered by your insurance company, but you should always double-check your policy before filing a claim to be sure.

So long as the damage from your dishwasher was sudden and unforeseen, meaning that it was a result of mechanical or plumbing issues, the damage should be covered. But, if your insurance adjuster assesses damages and your dishwasher shows signs of neglected maintenance that could've prevented the problem, your claim may end up being denied.

Can Dishwasher Leaks Cause Mold? 

If your dishwasher leaks - especially for a prolonged amount of time - they can cause serious mold growth in the kitchen of your Connecticut home.

Since mold thrives on moisture, a dishwasher leak can cause a serious infestation. Even when there’s only a small leak, consistent moisture will cause mold to grow and spread behind and underneath the dishwasher. 

Need Help With Dishwasher Leak Water Damage Repair in Connecticut? We Can Help.

As a professional water damage restoration service, SERVPRO of Meriden has the experience and resources needed to quickly restore your Connecticut home to pre-damage conditions.

Our team rapidly responds to inspect damages, create a specialized restoration plan, and get to work. Our goal is to make water damage from your dishwasher leak "Like it never even happened."

  • Advanced Moisture Detection, Drying and Dehumidification

  • We Handle the Insurance Process For You!

  • Free Water Damage Repair Estimates

  • 24/7 Emergency Services

Call SERVPRO of Meriden For Immediate Assistance - 800-734-3213

Water Heater Burst? Here's What To Do

3/31/2021 (Permalink)

burst water heater flood cleanup near me meriden ct When your hot water heater floods your home in Connecticut, immediate action is needed to prevent extensive water damage and mold growth.

If a burst water heater floods your Connecticut home, it can cause serious damages. When this appliance breaks, flooding can be intense as it continuously refills as it gushes out water. When you don't notice the leak right away, you can end up with multiple floors of water damage, mold growth, or even a flooded basement.

When it comes to water heater flood cleanup in Connecticut, immediate action is required to help prevent extensive water damage from the water heater. Here, we will outline the steps you need to take to stop flooding, how to clean up, and ways to prevent hot water heater failure in the future.

What To Do When Your Hot Water Heater Bursts or Leaks

Immediately take the following steps to stop flooding and prevent further flood damage in your Central Connecticut home.

1.  Turn off the water.

As soon as you notice that your water heater is leaking, you should turn off the water supply line to the tank. This shut off valve is usually found on the pipe that connects the heater to the main water line.

If for some reason this doesn't stop flooding, you may have to turn off the main water supply or drain the tank and open the pressure relief valve to completely stop the flow of water.

2.  Turn off the power or gas.

Depending on whether you have a gas or electric water heater, you will need to turn off the appropriate energy source to the heater. This step is important to ensure safety while performing cleanup. If you can't turn these off yourself or aren't sure how to, call a contractor to come help.

3.  Call a plumber to diagnose the problem.

You probably don't want to take a shower in cold water or not be able to take a shower in your home at all. Call a local plumber who can quickly determine the cause of your water heater flood and make repairs as needed.

4.  Clean up standing water.

Once you've stopped flooding, turned off the power, and arranged for a plumber to fix the cause of your issue, you can begin the flood cleanup process. To clean up, you'll need towels, mops, buckets, and possibly a wet-dry vacuum depending on the extent of standing water.

While cleaning up, open windows and set up fans to encourage air circulation and speed up the cleanup process. Once you've finished cleaning up, you should leave fans and dehumidifiers in the affected area for at least 5 days to ensure everything completely dries. If it doesn't, you're likely to end up with a mold infestation or structural problems in your Connecticut home.

How To Prevent Hot Water Heater Leaks

Since water heaters generally only last between 8 to 15 years, you can't always prevent them from leaking. When your water heater is older than 8 years, the best thing you can do to prevent it from causing flooding is replace it.

Still, there are steps you can take to lessen the chances of a burst water heater flood in your home in Connecticut.

  • Install a leak detector on the water heater that automatically turns it off when it senses a leak.
  • Drain your water heater once a year to prevent sediment build up which can cause it to fail.
  • Never ignore even the smallest amount of water leaking from the heater, as this is always a sign of a larger problem.
  • Install a drain pan at the bottom of the tank that drains outside of your home in case it begins to leak.
  • Know the signs that your water heater might break:
    • Popping or rumbling noises
    • Gas water heater causing a gas smell in your home
    • Water leaks
    • You hot water has flakes of rust or sediment in it
    • The water heater tank is rusting

Burst Water Heater Flood Cleanup Services in Connecticut

The flooding and water damage from a water heater isn't always something that homeowners in Connecticut can handle by themselves.

When your water heater causes a flooded basement or causes flooding on multiple floors of your home - you should contact the water damage restoration specialists at SERVPRO of Meriden for immediate assistance.

Whatever the size of your water heater disaster in Connecticut, SERVPRO of Meriden is Here to Help 24 hours a day.

For Immediate Assistance Call SERVPRO of Meriden Today - 800-734-3213

Preventing Water Damage From Leaking Appliances

3/16/2021 (Permalink)

water damage caused be leaking appliances cleanup near me wallingford ct When appliances leak and cause water damage in Connecticut, SERVPRO of Meriden can help.

Many homeowners don’t realize the high possibility of water damage caused by leaking appliances in their central Connecticut home. Essentially any appliance that uses water significantly increases your risk for indoor flood damage and subsequent mold growth. 

As a professional water damage company, we have seen a great deal of damage caused by appliances in homes and businesses across Connecticut. Here, we will review which appliances are most likely to cause flooding, the best way to prevent appliance leaks, and times where water damage caused by appliances should be covered by your insurance company.  

Hot Water Heater

If you’ve recently moved into a new home - be sure to check the date of installation on your hot water heater. The average water heater has a lifespan of only 8 to 15 years, and 75% fail before they even hit the 12 year mark. Since water heaters can hold anywhere from 40 to 120 gallons of water, a water heater failure can cause serious flooding inside of your Connecticut home

Common causes of water heater failure include: 

  • Loose drain valve
  • Too much pressure in the tank can cause it to burst or crack
  • Old tanks can naturally deteriorate and leak
  • Too much sediment in the tank
  • Corroded anode rod

Washing Machine

When you overload your washing machine or the water supply hose detaches from the machine, gallons of water can seep into flooring, ceilings, walls, and even make it all the way down to your basement. Even though the average washing machine only uses 19 gallons of water per load, this amount of water can spell serious trouble when it gets under flooring or behind walls. 

The most common cause of washing machine water damage is a failed water supply hose, which needs to be replaced about every 7 years to prevent a failure. 


While not as common as other appliances, your refrigerator can leak water for a wide variety of reasons. Water filter or ice maker supply lines can be installed incorrectly or be punctured and cause it to leak for weeks before anyone even realizes. If your defrost drain is faulty or becomes clogged, it can also cause water to leak all over your kitchen floor and reach the subfloor below. 


Dishwashers may not hold as much water as other household appliances, but they can still cause a significant amount of damage to your home. When they leak on to the floor, water can quickly seep underneath it and into the rooms below. 

Causes of dishwasher leaks include:

  • Leaking dishwasher door
  • Leaking or cracked tub
  • Loose or cracked water hoses or clamps
  • Using the incorrect or too much detergent

Air Conditioner

When air conditioners or air handlers leak water, most homeowners don’t notice the leak right away. Depending on the location of your air conditioning unit in your home, you may not notice any signs of water damage until the problem has already become widespread. 

The most common causes of an air conditioner leaking include:

  • Clogged or disconnected drain
  • Dirty condensate pump
  • Clogged air filter
  • Dirty evaporator coil
  • Cracked drain pan
  • Low refrigerant
  • Condensation buildup within ductwork

Preventing Water Damage From Leaking Appliances

When you take steps to perform regular maintenance and visual inspections around your home in Central Connecticut, water damage caused by leaking appliances is more likely to be avoided. 

1.  Inspect Water Supply Lines  

You should keep a monthly schedule to perform visual inspections of all water supply lines in your home. This simple task can help you identify any signs of clogged, damaged, or deteriorating water lines before they begin to leak and cause damage to your home, and doesn’t even need the help of a professional.

2.  Keep Track of When Supply Line Hoses Should Be Replaced

In addition to performing visual inspections, you should replace all water hoses before the average time that they are expected to fail. 

3.  Have Your Water Heater Inspected Once Per Year 

Over time, sediment and other debris can build up in your hot water heater which can cause the appliance to malfunction and leak. You can follow the manufacturer's directions to flush out the heater tank yourself or call a local plumber. It may be best to have a professional inspect your water heater, as there may be internal elements that you can’t inspect yourself. 

4.  Have Your HVAC System Serviced Once Per Year 

Since HVAC systems are more complex than other appliances in your home, it can be harder to tell based on visual inspections if something is wrong. Having your system inspected by an HVAC professional once per year can help prevent air conditioner leaks and water damage.

5.  Follow All Manufacturer Guidelines

You can help prevent water damage from washing machines or dishwashers by simply using the correct detergents and not overloading the appliances, as these are major causes of their failures.

Is Water Damage Caused By Leaking Appliances Covered By Insurance?

Luckily for most homeowners, your insurance company should cover water damage caused by appliances. Most damages are covered by your insurance policy when caused by sudden and unforeseen water damage, meaning that you weren’t neglecting needed repairs or the water leak altogether. If you let your dishwasher leak every time you used it for months - your insurance company may not cover the cost of damage restoration.

In a similar vein, if your insurance adjuster determines that the damages to your home could’ve been prevented by performing regular maintenance, your claim will be denied. Claims for leaking appliances can be complicated if it isn’t clear the leak occurred suddenly and unexpectedly. 

Times when your claim should be covered include:

  • Hot water heater leak or burst
  • Washing machine overflow
  • HVAC leaks
  • Dishwasher leaks
  • Ice maker line leaks

Need Help With Appliance Leaks and Water Damage in Central Connecticut? We Can Help!

SERVPRO of Meriden is your local water damage restoration company serving all of Connecticut. With over 15 years of experience, our team has restored countless homes and businesses after appliance water damage.

  • 24/7 Emergency Response
  • We Handle The Insurance Process For You
  • Free Water Damage Estimates
  • IICRC Certified Technicians

Call Us Today For Immediate Assistance - 800-734-3213

How To Handle Washing Machine Overflow Water Damage

3/9/2021 (Permalink)

washing machine overflow water damage restoration near me meriden connecticut The flooding from a washing machine overflow in Connecticut can require water damage restoration services from SERVPRO of Meriden.

Nothing is better than having a washing machine inside of your Connecticut home - Just ask anyone who's had to make trips to their local laundromat.

But when your washing machine overflows or leaks, you may not feel so lucky. When a faulty washing machine floods your house, the water damage can be extensive and affect multiple levels of your property.

Luckily, there are steps you can take to help limit washing machine overflow water damage inside of your Connecticut home and local companies you can call to perform the cleanup.

How To Stop An Overflowing Washing Machine

Take the following steps immediately when you notice your washing machine leaking or overflowing - regardless of the cause.

  1. Turn off the power to the washing machine off at the main circuit breaker or fuse box. We don't recommend unplugging the washer itself if close to standing water. Tip: Don't press the cancel button on the washing machine - this can activate the drain cycle which can make flooding worse.
  2. Turn off the water supply to the washer to prevent further flooding
  3. Inspect water supply hoses and around the washing machine to find the source of your flooding or leak.

Cleaning Up Water Damage After A Washing Machine Overflow

Once you've gotten your washing machine flooding under control, you can move on to the cleanup process.

1.  Move Wet Items

Move any wet carpets, furniture, or other items to a different area to dry. This will help make your cleanup process a little easier.

2.  Cleanup Standing Water

Depending on how much your washer leaked, you may only need a mop and towels to soak up water. In cases of more extreme flooding, use a wet dry vacuum to help remove water. You must clean up as much water as possible to prevent mold growth or mildew.

If you're unable to remove all water from your washing machine flood in Connecticut, you should call a professional water damage restoration company like SERVPRO of Meriden. These types of companies have the tools needed for professional water extraction in your home.

3.  Start the Drying Process

Gather any fans or dehumidifiers you have and set them up in the flooded area. If the weather permits, you should also open windows to help with circulation. This process usually takes at least three days, and shouldn't be ended until your laundry room is completely dry.

4.  Empty the Washing Machine

Now that you've addressed all areas of immediate water damage in your home, you can empty out the washing machine. Wring out the clothes in the washing machine over a sink, and use a bucket to remove more water from the washing machine drum. You may need to suck the rest out with a wet-dry vacuum if the washer is still malfunctioning.

5.  Inspect For Signs of Water Damage Around Your Home

You should carefully inspect the flood affected areas of your home for any signs of further water damage, structural problems, or mold growth. Depending on the extent of your washing machine flood, water may be hidden behind floors, walls, or saturated carpets. If your laundry room is located on an upper level of your home, the washing machine overflow may even cause water to flow between floors and make its way into your basement.

When you notice any signs of additional damages after your washing machine floods your house, you should immediately call a water damage restoration company for a professional damage inspection.

What Causes Washing Machine Overflows?

There are many causes of washing machine floods in Connecticut. The most common include:

  • Using too much laundry detergent can build up and cause a clog
  • Overloading the washing machine
  • Old or worn water supply hoses can leak, crack or even detach from the washing machine
  • Faulty water inlet valve, which controls to flow of water into the washing machine drum

You can help prevent flooding from an overflowing washing machine by performing regular maintenance and not over-filling the machine.

Washing Machine Overflow Water Damage Restoration Services in Connecticut

When your washing machine overflows and causes water damage to your Connecticut home, SERVPRO of Meriden can help!

As a local water damage restoration company in Connecticut with over 15 years of experience, you can be sure that SERVPRO of Meriden can handle everything from water cleanup to restoring your home to pre-damage conditions.

Call SERVPRO of Meriden For Immediate Assistance With Washing Machine Water Damage - 800-734-3213

Toilet Overflow Cleanup in Connecticut

3/2/2021 (Permalink)

toilet overflow water damage restoration near me in connecticut When your toilet clogs and overflows, it can flood your entire bathroom and require professional water damage restoration services in Connecticut.

When your toilet overflows, water can get everywhere. When toilet water damage affects your home, it's important to call a professional water damage restoration service which is qualified to handle contaminated water removal and cleanup.

SERVPRO of Meriden provides 24/7 water damage restoration for overflowing toilets in Connecticut

When it comes to toilet overflow cleanup, a fast response is essential to prevent further water damage or contamination in your Connecticut home. That's why SERVPRO of Meriden provides immediate emergency services for sewage cleanup and toilet water damage in Connecticut.

What To Do When The Toilet Overflows

To help mitigate water damage from your overflowing toilet, immediately take the following steps:

Stop the Overflow

Before doing anything else, you need to stop the overflow. To stop a flooding toilet, try the following:

  • Remove the toilet tank lid
  • Push down the flapper valve (rubber flap inside the tank) to stop clean water from filling the toilet bowl
  • Lift the float to stop the tank fill valve from refilling the toilet tank - This should stop the flooding
  • If the toilet does not stop, turn off the water supply by turning off the valve behind the toilet on the wall

Clean up Water

When cleaning up water from a toilet overflow, be aware of what type of contaminants may be present. If the water is from a sewage backup or contains solids, it is black water that can make you ill if you come in contact with it.

If the toilet overflows with clean water, you should immediately grab any towels, rags, or mops to begin cleaning up. Depending on the extent of the flooded toilet water damage, water may seep into the floor and ceiling below, spreading damages around your home. In this case, call SERVPRO of Meriden.

Clear the Toilet Clog

Before using a plunger to unclog the toilet, grab a bucket and remove some of the water from the toilet bowl. This way, while you plunge or use an auger, water will not splash all over you and your bathroom. If your toilet is no longer clogged but continues to overflow, you may need to call a plumber to fix your problem.

Clean and Sanitize With Bleach

The water damage from a toilet overflow isn't the only thing you need to worry about. After an overflow, there may be lingering bacteria in your bathroom. Be sure to wear gloves and sanitize any area of the bathroom that was affected by toilet water.

When Should You Call A Professional For Toilet Water Damage in Connecticut?

When it comes to a flooded toilet, it's usually pretty easy to tell when you need to call in a professional water damage restoration company. You should absolutely call a professional for toilet overflow cleanup when:

  • You're dealing with a toilet sewage backup
  • There are solids in the backed up toilet water
  • The toilet has been leaking or overflowing for an extended amount of time
  • Water is seeping through the ceiling below

When any of these situations arise, it's in the best interest for your health, safety, and your home to call a professional for cleaning and restoration services.

Our Toilet Overflow Cleanup Services

When you call SERVPRO of Meriden for toilet overflow cleanup in Connecticut, our team immediately responds and provides the following services:

  • 24/7 Emergency Response

  • Direct Insurance Billing

  • Water Removal and Cleanup

  • Drying and Dehumidification Services

  • Cleaning and Sanitizing

  • Mold Remediation

  • Repairs and Restoration

Toilet Water Damage in Connecticut? Call SERVPRO of Meriden 24/7 - 800-734-3213

Water Damage Ceiling Repair Services in Wallingford, CT

2/23/2021 (Permalink)

water damage ceiling leak repair near me in wallingford, Connecticut Dealing with a leaking or water damage ceiling in Connecticut can be a nightmare. SERVPRO of Meriden can make it "Like it never even happened."

When pipes burst or leak, ice dams form, toilets overflow, or you have a roof leak, you're likely going to deal with ceiling water damage. While these damages can seem only cosmetic, if wet walls or ceilings are not addressed, your home in Wallingford can suffer from structural damage and mold growth.

Here, we will review signs of moisture problems in ceilings, who to call for water damage in ceilings, and repairing water damaged ceilings.

What Causes Water Damage To Ceilings?

Just about any type of water problem or leak can cause your ceiling to sustain water damage in Connecticut. Since water flows to the lowest point in your home, any ceiling leaks on upper levels will surely flow through floors and ceilings until it reaches your basement.

The most common causes of water damaged ceilings are:

  • Roof leaks
  • Ice damming
  • Frozen, burst, or leaking pipes
  • Leaking appliances
  • HVAC leaks
  • Leaking showers or toilets
  • Clogged gutters
  • Mold on ceilings

What Are The Signs of Water Damage in a Ceiling?

The good news about ceiling damage from water leaks is that it's easy to identify. If you think your ceiling is being affected by water, you're probably right.

The most obvious sign is water stained ceilings. This usually starts as a slight discoloration that grows larger and darker over time. Other signs of a damaged ceiling include peeling or bubbling paint, water bubbles, visible sagging off the ceiling, active water leaks, or even a ceiling collapse. Water damage to walls can also be a sign of a water problem in your ceiling spreading throughout your home.

How To Handle Leaking Ceiling Water Damage in Wallingford

1.  Contain Damages

If your ceiling is actively leaking water, you should first take steps to help prevent water from affecting other areas of your home. Move furniture, rugs, or valuable items and set up a bucket, towels, or a tarp. If there's a large bubble of water, it is best to poke a small hole in it and drain it into a bucket. This way, you can control the flow of water, rather than letting the water bubble burst and affect an entire room .

2.  Find the Source of Water and Make the Fix

Once you've secured the situation, you can move on to finding the source of the ceiling leak. Water can travel very far throughout your home, so this can sometimes be a challenge. If you can't find the source of your leak, you can call a plumber or contractor to help. Once you find the source of your leak, take steps to quickly repair the problem.

3.  Dry Out and Repair

Once the ceiling is no longer leaking, you should take steps to ensure it is fully dried out before making any repairs. If you don't address moisture or water damage, it will only cause more problems down the line such as mold growth or structural issues.

Can You Repair Ceiling Water Damage Yourself?

Depending on the extent of your damages, you can repair the ceiling yourself after a bit of research and buying the correct tools. Before priming and painting over your ceiling water damage, be sure that it has been completely dried to avoid further problems in the future.

When Should You Call The Professionals For Ceiling Water Damage Repair?

If you're dealing with major water damage or aren't the DIY-type, you should call a local water damage restoration company in Wallingford to repair your water damaged ceiling. If the ceiling is at risk of caving in, injuring someone, or already has mold on it - you should immediately call the professionals. These issues can worsen when not properly repaired or remediated.

SERVPRO of Meriden can help with ceiling water damage repair in Connecticut

Our team can immediately respond to inspect damages and begin the ceiling restoration process. As IICRC Certified water damage restoration specialists, you can trust that SERVPRO of Meriden has all the training and resources to handle your ceiling leak.

24/7 Emergency Response

Our crews are on call 24/7 to respond when a water disaster strikes your property. When you call, you will speak with a representative who will take all needed information in order to quickly dispatch a team to your home.

Emergency Water Cleanup

When SERVPRO of Meriden arrives at your home, we immediately begin removing water with industrial grade equipment. The sooner standing water is cleaned up, the less likely it is for water damage to spread across your home.

Ceiling Drying Services

Our team uses advanced technology to detect all areas of moisture in your home. What may seem dry at first glance can actually be full of moisture. Our team takes steps to identify all water damaged areas and take proper steps to ensure they are fully dried out.

Ceiling Damage Repair and Restoration

If your ceiling needs minor repairs or major replacement after sustaining water damage - SERVPRO of Meriden's in-house construction team can help. Our goal is to completely restore your home in Wallingford to pre-damage conditions.

Are Ceiling Water Leaks Covered by Insurance?

The answer to this question depends on the cause of your ceiling water damage in Connecticut. If damage is caused by something 'sudden and unforeseen' such as a sudden plumbing leak, burst pipe, toilet over, or ice dam on your roof.

Times where ceiling leaks aren't covered by insurance when they're caused by lack of maintenance. This could be a slow leak from a shower that goes on for years, or a leaky roof that hasn't been repaired. Essentially, if it is clear you didn't make any effort to fix the problem when it first occurred, your claim may not be covered. 

For Help With Your Leaking or Water Damaged Ceiling Repair in Connecticut, Call SERVPRO of Meriden Today!

Basement Water Damage Restoration Services in Southington, CT

2/16/2021 (Permalink)

Flooded basement cleanup near me in Southington, CT. When you're dealing with basement flooding or water damage, SERVPRO of Meriden can provide complete flood cleanup services in Southington.

Get Immediate Service For Flooded Basement Cleanup Near Southington!

When you're dealing with a flooded basement in Southington, you want help - and fast. The longer water sits in your basement or crawl space, the more likely it is for mold to grow and additional damages to form.

SERVPRO of Meriden's basement water damage specialists in Southington immediately respond to your call to remove water and begin drying out your basement. Our goal is to return your property back to pre-damage conditions as soon as possible.

Call Our Office 24/7 For Immediate Assistance - 800-734-3213

Flooded Basement Water Damage Restoration Services in Southington

With over 15 years of experience with basement flooding cleanup near you, SERVPRO of Meriden has all the training and resources needed to provide rapid, professional flooded basement cleanup in Southington.

24/7 Emergency Services For Water in Your Basement

Basement flooding never strikes at a convenient time, but that's why SERVPRO of Meriden is open 24 hours a day to provide immediate emergency services. You can expect to discuss your basement water damage in Southington with a representative any time of day.

Basement Water Removal 

When crews arrive on site, they immediately begin removing the water from your basement to prevent structural damage and reduce the likelihood of mold growth. Our flood cleanup process ensures that no water is left behind.

Basement Drying Services

Our team will move wet and damaged items out of the affected areas. Once all standing water is extracted, commercial grade fans and dehumidifiers are set up to remove all moisture from the basement. Depending on the extent of your damages and the type of basement, carpet may need to be pulled or walls opened to aid in the drying process.

Cleaning and Sanitizing 

Once your basement has been confirmed dry, our team cleans, sanitizes, and disinfects the affected areas with antimicrobial to ensure bacteria and mold spores are not present and prevent musty odors If needed, our team will perform mold remediation services in Southington as well.

Building Restoration Services 

Our in-house construction team can take over to fully return your basement to pre-damage conditions once all water damage has been addressed.

What To Do When There's Water in the Basement

When your basement floods in Southington, you should take the following steps to help prevent further basement flood damage until help arrives.

1. Stop the Source of Water

The faster you're able to stop the source of water that's entering the basement, the more damages you can prevent. Before entering a flooded basement, be sure that there are no electrical hazards. If the source is from a water leak or burst pipe, immediately turn the main water supply off. If flooding is caused by heavy rains or natural disasters, do the best you can to contain flood water until the flow stops.

2. Move Wet or Valuable Items

If you're able to enter your basement, move any wet or valuable items out of the flood water. This will help the basement dry more quickly and save your belongings from extensive water damage.

3. Call A Water Damage Restoration Company

Unfortunately, your basement won't dry itself out and the flood water won't go away on it's own. Calling a flooded basement cleanup company in Southington helps ensure that all water is removed, prevent mold growth, and prevent structural damages in your home.

Flooded Basement: Frequently Asked Questions

Is a flooded basement covered by homeowner's insurance?

Insurance coverage for a flooded basement is dependent on the source of water. Times where water in your basement is covered by insurance includes: flooding due to a burst, frozen, or leaking pipe; appliance malfunctions; flooding due to plumbing issues.

Flooded basements are usually not covered by insurance when caused by groundwater seeping through basement walls or if your sump pump fails. If your basement is prone to flooding, look into additional flood insurance or basement waterproofing methods.

How much does it cost to repair a flooded basement?

If you're not going through insurance, basement water damage restoration can on average cost anywhere from $3,000-$10,000, depending on the amount of water in the basement and what type of materials are affected.

Can water come up through concrete basement floor?

Yes, water can seep through your basement floor the same way it can seep through basement walls. Hydrostatic pressure is what allows water to seep through concrete basement floors and walls.

What causes basement flooding?

Basements can flood for numerous reasons, namely because they are the lowest level of your home where water will flow to. The most common causes of flooded basements include:

Need Basement Water Damage Restoration Near Southington? Call SERVPRO of Meriden for Immediate Assistance!

Frozen and Burst Pipe Water Damage Restoration in Southington, CT

2/9/2021 (Permalink)

frozen burst pipe cleanup near me in southington, ct When frozen pipes burst in Southington, your home or business needs immediate water damage restoration services to prevent further damages.

Southington residents are used to cold temperatures when winter arrives in Connecticut. Unfortunately when temperatures drop below freezing, the water in your pipes can freeze, expand and cause the pipe to burst. When not quickly found, a frozen pipe can flood your entire property and cause extensive water damage in Southington.

When Frozen Pipes Burst In Southington, Call SERVPRO of Meriden For 24/7 Emergency Water Damage Restoration 

As your local water damage restoration company serving Southington, Plainville and surrounding cities, our team of water damage experts rapidly respond to your burst pipe call. 

SERVPRO of Meriden rapidly removes water and begins the drying process in your home or business after a frozen pipe breaks or bursts. Our fast response is essential to prevent mold growth and structural deterioration after water leaks or flooding.

  • We Handle the Insurance Process

  • Highly Trained Burst Pipe Cleanup Specialists

  • "Like it never even happened."

What To Do When A Frozen Pipe Bursts

When a pipe freezes in your Southington home, you may hear banging or clanging noises inside of your walls, due to water suddenly expanding into ice. It’s possible you may not hear water flowing when a pipe bursts, as the ice inside of it can prevent the broken pipe from leaking.

When you find a frozen pipe, you should:

  • Turn off the main water supply. This should be done immediately to prevent extensive damages when the frozen water pipe begins to leak.
  • Unfreeze the pipe. The best way to unfreeze a pipe is to call a plumber. While there are many DIY methods, it's possible they can still result in the pipe breaking and flooding your home.

If the ice in the pipe is thawed and water is actively flowing into your home, you should:

  • Immediate turn off the main water supply. If you cannot do this without entering floodwaters, you should contact your plumber and possibly an electrician to ensure your safety
  • Locate the sound of the running water. This can help you better contain damages when you find where the source of water is.
  • Move wet or personal items. You should move any wet or valuable items out of areas that could be affected by water.
  • Immediately call SERVPRO of Meriden. Our team is on standby 24 hours a day - you can always expect to speak with a real person about your water emergency. Our team can immediately dispatch and arrive at your Southington home or business within 2 hours.

Causes of Leaking, Frozen, or Burst Pipes

  • Lack of insulation
  • Corroded pipes, regular wear and tear
  • Heating system isn't on during cold weather
  • Pipe is damaged by a contractor

Our Frozen and Burst Pipe Restoration Cleanup Services in Southington, Plainville, and Meriden

After your burst pipe leak has been stopped, you can trust SERVPRO of Meriden to handle all your water damage repair needs in Southington and the surrounding cities.

24 Hour Emergency Flood Cleanup

Our team rapidly responds to your burst pipe emergency in Southington to provide immediate water removal and takes steps to prevent a mold issue in your property. SERVPRO of Meriden uses industrial-grade drying and dehumidification equipment to quickly dry out wet materials in your home or business.

Depending on the extent of water damage from a burst pipe, building materials like floors, carpeting, or drywall may need to be removed to facilitate drying and cleaning. 

Complete Burst Pipe Restoration Services

Once all standing water is cleaned up and your property has been dried out, there's still the matter of restoring your home or business to pre-damage conditions. The in-house construction team at SERVPRO of Meriden can seamlessly take over to make any needed repairs to your home after burst pipe water damage.

We Help With Insurance

Southington homeowners with frozen or broken pipes can be happy to hear that they're covered by homeowner's insurance. SERVPRO of Meriden handles the insurance process for you, directly dealing with your insurance company. This helps to make a stressful situation just a little easier for you.

Need Water Damage Restoration For A Leaking, Frozen or Burst Pipe in Southington, Connecticut? Call SERVPRO 24/7 - 800-734-3213

Flooded Basement Cleanup Company in Wallingford, CT

1/27/2021 (Permalink)

flooded basement cleanup near me wallingford ct When there's water in your basement, SERVPRO of Meriden can provide 24/7 basement flood cleanup services in Wallingford.

Get Immediate Services For Flooded Basement Cleanup in Wallingford!

It's an unfortunate fact that basements are prone to flooding. Whether it is caused by heavy rains, leaking appliances, or a burst pipe, you need immediate assistance with basement water damage in Wallingford.

With over 14 years of experience in basement water removal near you, you can be confident in SERVPRO of Meriden's flooded basement cleanup and water removal services. Our team has all the training, experience, and resources needed to provide rapid basement flooding cleanup in Wallingford and the surrounding cities.

For Immediate Assistance, Call Our Office 24/7 - 800-734-3213

Flooded Basement Cleanup and Restoration Services in Wallingford

SERVPRO of Meriden has provided basement flooding cleanup near Wallingford to countless homes and businesses. When you contact SERVPRO for your flooded basement in Wallingford, we provide the following services:

Flood Water Removal

When our team of water damage restoration specialists arrive at your home or business, they immediately begin to remove water from the basement. The faster flood cleanup is completed, the less likely it is for water to cause structural damage or mold growth.

Basement Drying & Dehumidification

To dry out your basement, commercial grade fans and dehumidifiers are installed. Fans move air to begin drying out the basement, while the dehumidifiers absorb moisture in the air. Before the drying process is complete, moisture readings are taken of basement walls and floors. This documents that no moisture is left behind.

Basement Cleaning and Sanitizing

Once all water and moisture is removed, our team cleans and sanitizes the basement with an antimicrobial. This ensures no dirt or bacteria is left behind and prevents the growth of mold. If mold is already present, our team of mold removal specialists in Wallingford can help.


Depending on the amount of water that was in your basement, the restoration process varies. For major flooding, larger repairs such as replacing drywall or carpeting may be necessary. In other cases, your basement may just need a new coat of paint or trim replaced.

Why Choose SERVPRO of Meriden For Basement Flood Cleanup?

24/7 Water Damage Restoration Services

We know that basements flood at the worst time possible and can cause extensive damages. Your basement may store countless family memories or heirlooms, or may be completely finished and decorated. SERVPRO of Meriden provides 24/7 basement water removal in Wallingford to help save your property in cases just like these.

Free Inspections and Estimates

SERVPRO of Meriden provides all customers free flood damage inspections along with free water damage restoration estimates.

Directly Bill Insurance

If you've filed a claim with your insurance company for flooded basement cleaning and restoration, SERVPRO of Meriden can handle the process for you. Our team will directly communicate with your insurance company to help simplify the process.

What To Do When Your Basement Floods

Before a flooded basement cleanup company near Wallingford arrives, there are steps you can take to help prevent further damages:

  1. Be weary of safety hazards such as electrical appliances submerged in flood waters. Do not enter standing water without proper protection
  2. Find the source of your flooding and stop it if possible. This may require turning off your main water valve
  3. Try to contain flooding with buckets, towels, or wet dry vacuums if possible
  4. If you have a sump pump, try and get it to work so it drains flood water itself
  5. Take photos of your basement and any damaged items if you're filing an insurance claim

How To Prevent Basement Flooding

If you keep struggling with a flooded basement, one of these prevention tips may be able to help:

  • Have a sump pump installed, which automatically turns on and pumps groundwater away from your basement
  • Improve rainwater drainage around your home. This includes installing gutter extenders to have water runoff further away from your home or sloping the ground by your foundation
  • Clean your gutters every fall
  • Have your basement waterproofed

Common Questions

Is flooded basement cleanup covered by insurance?

Insurance coverage for cleaning up a basement flood varies depending on the source of water. If flooding is due to something like a broken pipe, water heater leak, toilet overflow, or water supply line leak, damages should be covered.

Basement flood cleanup isn't covered in cases of groundwater, unless you have additional flood insurance.

What insurance companies does SERVPRO accept?

SERVPRO of Meriden works with all insurance carriers and is a preferred vendor for many major insurance companies. Our team will handle the insurance process for you once your claim is filed.

How can you prevent mold after a basement flood?

Fast action is the best way to prevent mold, as it can begin to grow in as little as 48 hours. You must take immediate action by calling a flooded basement cleanup company or performing the cleanup yourself. Once mold begins to grow, your basement will require mold remediation to restore it to pre-damage conditions.

For Flooded Basement Cleanup Near Wallingford, Call SERVPRO  24/7- 203-601-6502

Burst Pipe Cleanup and Restoration in Meriden, CT

1/19/2021 (Permalink)

pipe burst in wall. burst pipe cleanup near me meriden, ct When pipes freeze and burst in your Meriden home, you need immediate burst pipe cleanup services to prevent serious damages.

When bitter cold temperatures come through Connecticut, the water pipes of your home are at high risk of freezing. If the frozen pipe bursts, water can affect every level of your Meriden home.

When you need immediate burst pipe cleanup, SERVPRO of Meriden can provide 24/7 emergency water damage restoration services.

  • Direct Insurance Company Billing
  • Advanced Water Restoration
  • 24/7 Emergency Services

Frozen and Burst Pipe Cleanup

When burst pipe water damage occurs in your Meriden home, time is of the essence to save building materials and your belongings. When you call SERVPRO of Meriden, our team quickly springs into action to help prevent further damages to your home.

Step 1 - Emergency Contact

One of our SERVPRO representatives will ask you the following information to ensure our team is properly prepared when they arrive on your property:

  • When did the pipe burst?
  • What areas have been affected by water?
  • How much water is there?
  • Has the water source been stopped?
  • Have you filed an insurance claim?

Step 2 - Water Cleanup

The sooner standing water is cleaned up, the higher the likelihood that building materials can be restored rather than removed. Once our team arrives on site, they quickly remove all water using commercial grade water extractors.

Step 3 - Drying Process

Commercial grade fans, dehumidifiers, and other equipment as needed is set up in affected areas to remove moisture. For burst pipe water damage, walls, floors, or ceilings may need to be partially removed to ensure all areas completely dry. Once your home is dry, the area is cleaned and treated with an antimicrobial spray to kill bacteria and prevent mold growth.

Step 4 - Restoration

Once the burst pipe cleanup process is completed, our in-house construction team takes over to replace drywall, carpeting, trim, or paint as needed.

Common Questions

Is there anything I need to do after a pipe bursts?

You should turn off the water supply as soon as possible when a pipe bursts in your home or business to stop flooding. Then, immediately call a plumber to fix the broken pipe and SERVPRO of Meriden for water damage cleanup.

Does insurance cover frozen and burst pipes?

Your homeowners insurance covers burst pipe water damage cleanup, but will not pay to repair the pipe. Your claim may be denied if your adjuster determines that the loss was due to negligence, such as not repairing a leaking pipe for years.

What's the difference between a pipe bursting and having a water leak?

The difference is that when a pipe bursts, it will be immediately evident. Water may flow from the ceiling, down walls, and all the way into your basement. In contrast, a pipe with a water leak can go unnoticed for months until it causes water stains or mold growth which draws attention to the issue.

Call Us 24/7 For Burst Pipe Cleanup Services in Meriden - 800-734-3213

Who To Call For Flooded Basements in Meriden, CT

12/29/2020 (Permalink)

who to call when basement floods meriden ct near me Figuring out who to call when your basement floods can be a maze, but we've outlined who to call and when here.

When you come home to a flooded basement, you may not be sure who you're supposed to call and when. Here, we've put together a handy guide for who to call when your basement floods in Meriden, CT.

Call 1: Your Homeowner's Insurance Company

Depending on the source of your basement flooding, the damages may be covered by an insurance claim. Scenarios where your damages would be covered include:

On the other hand, when your basement floods due to a sump pump failure, clogged drainage system, or groundwater after heavy rains, it's not so likely the damage will be covered. If you've purchased additional flood insurance for your basement, these causes of flooding may be covered.

Call 2: A Water Damage Restoration Company

In order to remove the water and get your basement dried properly, you'll need the help of a disaster restoration company. Without proper cleanup, mold and mildew can begin to grow in as little as 48 hours and spread to other areas of your home.

If you call SERVPRO of Meriden when your basement floods, a representative will ask you the following questions:

  1. When did this happen?
  2. What was the source of the flooding?
  3. Has the water source been stopped?
  4. How much water is currently in the basement?
  5. Is the basement unfinished or finished?
  6. Have you filed an insurance claim?

These questions help us best serve you, determining how much equipment is needed, whether or not specialized equipment is required, and to make sure our crews are properly prepared to enter your flooding situation.

If the source of your basement flooding is still actively flowing when you call us, our representatives will let you know what you must do before we can provide service. For example, if a pipe burst and flooded your basement, SERVPRO of Meriden cannot perform any work until the water has been turned off or the pipe fixed.

If you're not filing an insurance claim - SERVPRO of Meriden can still help. One of our Project Managers can provide a free on-site estimate for out-of-pocket cleanup.

Who Else Do You Call When Your Basement Floods?

There are a few other calls you may need to make when dealing with a flooded basement. These calls depend on the source of your flooding.

When To Call Your Plumber

You should call your plumber when you have a flooded basement if the cause is due to a plumbing problem. Your plumber may need to repair broken pipes, water supply lines, or fix your overflowing toilet. You may want to call a plumber before SERVPRO of Meriden if you cannot stop the flooding yourself.

When To Call Your HVAC Technicians

There are scenarios when your furnace or AC system can cause your basement to flood. In these cases, you'll need to call your HVAC technician to clear any clogs in supply lines or replace any broken parts.

When To Call A Basement Waterproofing Company

If your basement flooding was caused by a failed sump pump or hydrostatic pressure which allows groundwater in after heavy rains, you'll need to call your basement waterproofer. You may need to replace your sump pump, have them unclog your floor drains, or waterproof your basement walls to prevent flooding in the future.

Call SERVPRO of Meriden When Your Basement Floods - 800-734-3213

Related Articles:

Why Is There Water In My Basement After Rain?

Basement Efflorescence: What It Is, Causes & Prevention

What Do You Do When Your Basement Floods?

6 Signs of Water Damage in Walls

9/21/2020 (Permalink)

wall that has brown discoloration from water damage, mold growing at trim of wall This water damaged wall in a Meriden home caused mold growth and damage to the hardwood floors.

When your home has a water leak, you think you would notice it right away. Unfortunately, a slow leak in your walls can cause major structural damage without you noticing for months. In fact, many homeowners don't realize that paint bubbling on walls is water damage! Learning the common signs of leaks behind walls can help prevent the need for a large water damage restoration project.

6 Signs of Water Damaged Walls

  1. Musty Odors
  2. Water Stains
  3. Bubbling or Chipping Paint
  4. Warped Walls
  5. Buckling Floors and Ceilings
  6. Visible Mold Growth

Musty Odors

If an area of your home smells like an old, damp basement - it's a sign there could be a hidden water leak or mold and mildew growing. Excess moisture and water leaks produce a musty smell when absorbing into the wood, drywall, or sheetrock in your home over time. An odor is enough to inspect for signs of a water leak behind a wall before visible signs also arise.

Water Stains

If you have a leaking pipe, water will seep into the drywall or sheetrock of interior walls and cause visible discoloration. If the source of water is not fixed, this discoloration will continue to grow and darken in color. Eventually, the water spot may even begin to grow mold.

Bubbling or Chipping Paint

Consistent moisture may cause paint to bubble or chip as it absorbs into the wall. When you see issues with wallpaper or paint - don't assume the issue will simply be resolved by a cosmetic fix. Be sure to check for leaks or moisture before painting over the problem.

Warped Walls

If drywall or sheetrock absorb an excessive amount of water from a leak, the wall may begin to visibly bend and buckle. When pressing on the damaged area, you may notice that the wall is soft and spongey to the touch, indicating the wall has rotted out from water damage. This is a clear indication of a water leak and should be handled as soon as possible to prevent further structural deterioration.

Buckling Floors and Ceilings

Buckling of floors or ceilings occurs when water has penetrated the subfloor or wood of floors and ceilings. This may cause part of the floor to buckle up, sag, or sink as it softens from excessive moisture. This sign of water damage is very serious and should be taken care of as soon as possible.

Visible Mold Growth

Mold grows in moist, high humidity areas of your home like the basement, bathroom, or under a leaky sink. If you notice mold growth on walls, ceilings, or baseboards - it's a huge sign that there is excessive moisture in the wall behind it. Mold can grow in as little as 48 hours after being exposed to moisture.

Why are Water Damaged Walls Cause For Alarm?

When you have a hidden water leak in your home, it can cause serious structural damage and mold issues before the problem is found. This may result in you needing extensive water damage restoration services to dry out walls, remove wet materials, as well as reconstructive services to put everything back together. Knowing the signs of water damage behind walls can help mitigate the need for extensive repairs in the future.

What To Do When You Find Wall Water Damage

If you find any of these signs of a hidden water leak in your home, the first thing you should do is find the source of the water or moisture. If you believe it is from a leaking pipe, call a plumber to fix the issue as soon as possible. You can also remove drywall and inspect the source of your damages yourself before calling a plumber, in case it is an issue you can fix yourself.

Once the source of your problem is fixed, you should file an insurance claim and call a water damage restoration company to inspect damages, extract water, begin the drying process, and sanitize the damaged areas. These companies can also handle any mold remediation as needed from the leak.

Water Damage? Call SERVPRO - 800-734-3213

SERVPRO of Meriden is a 24/7 damage restoration service specializing in water, fire, mold and COVID-19. Whatever the damage, we're here to make it "Like it never even happened."

How to Dry A Water Damaged Carpet

9/4/2020 (Permalink)

drying water damaged carpet SERVPRO of Meriden was able to save the wet carpet above by "floating" it.

When you experience flooding in your Meriden home the damages can quickly become overwhelming. After water damage, many homeowners struggle with figuring out how to dry wet carpets, whether or not they can be saved, and how to prevent carpet mold.

Here, we will outline some tips and tricks for when you're dealing with a water damaged carpet.

Tips To Save A Wet Carpet

Before gathering or buying the materials to dry out your carpet, assess the situation to decide if it is a project you can DIY. If the carpet is any more than saturated, it may be better to call in a professional flood damage restoration company, like SERVPRO of Meriden, that can restore your carpet back to normal in as little as three days.

Stop flooding as soon as possible.

The less water that continues to flow into the room, the less cleanup and damage there will be.

Move items out of the affected area.

It will be much easier to begin the drying process once furniture or other wet materials are moved out of the way.

Use a wet-dry vacuum to remove as much water as possible from the carpet.

You can rent a wet dry vacuum at a place like Lowes or Home Depot, but this equipment is also handy to keep around the house for these exact types of situations. If the carpet is extremely saturated, a household shop vacuum will likely be unable to extract all or a majority of the water from it.

If you find this is the case while taking this step - it may be better to completely remove the carpet, or to call a water damage restoration company to save it using a commercial grade water extractor.

Pull up a portion of the carpet to check for moisture.

To pull up the carpet, start in a corner and grab the carpet with pliers and pull to detach it from the tack strips that keep it in place along the walls. Then, use your hands to pull it up a bit more.

From here, inspect the padding underneath the carpet (if it has one). Check to see if it is also wet. This padding usually cannot be saved, even if the carpet is.

After inspecting the padding, pull a portion of that up as well to take a look at the sub floor. Has the water reached it? If so, you will have to worry about more than just drying out your damp carpet. A water-damaged sub floor requires professional restoration to prevent it from rotting out or deteriorating over time.

Inspect for mold while looking for moisture.

Mold can begin to grow on a saturated carpet in as little as 24-48 hours after getting wet. If you did not address the moisture immediately, it's extremely important to check for the growth of mold or mildew. If you find mold, you will likely have to throw the carpet away.

It's also important to check the sub floor for mold as well, especially if moisture has migrated down to it. If you find mold on the sub floor, you will likely need to call a mold remediation company before putting down a new carpet - or else mold will infest the new one as well.

Begin the drying process.

There are a few options for drying out a wet carpet. If there is no padding underneath it and the sub flooring is concrete, it can be sufficient to set up fans and dehumidifiers on top of the carpet - but this way may be the most likely to put you at risk for the growth of mold.

The most popular way to dry out a carpet is to "float" it. Here, you would pull up a corner of the carpet (remove the padding if there is any), and then position a fan underneath the carpet in the corner that you pulled back. This way, you can be sure that the carpet is fully dried underneath as well as on the surface, and that the floor underneath it is properly dried as well.

After setting up fans, you should also set up dehumidifiers to remove any other lingering moisture in the affected areas. Be sure to empty the tank every so often so that it doesn’t leak and ruin your efforts.

If you find that you're having a hard time getting the carpet dried with your own household equipment, you likely need to call a water damage restoration company to come and dry it out completely and properly for you. Companies like SERVPRO of Meriden have commercial grade equipment that can get the job done much more quickly.

Clean and sanitize all flood affected areas.

This step is important to prevent the growth of mold or mildew, as well as the development of unwanted musty odors in your home.

Common Questions

How long does it take for carpet to dry?

Well, that depends on a number of different factors, including the type of carpeting, how thick it is, how wet it is, and whether or not there is padding underneath. With household equipment, it will take considerably longer to dry out a carpet - but regardless you shouldn't expect it to only take a few hours to dry. If you call a water restoration company, you can expect your carpet to be completely and properly dried in about three days.

If my carpet smells, should I spray it with an air freshener or other odor removing sprays?

The answer is no, you should not. If your carpet smells after you've dried it out, then that's a big sign mold is likely growing in the carpet fibers or underneath it. Spraying it with odor removing sprays will just let the mold problem get much worse, and eventually your home will smell even more.

Will insurance cover a flooded carpet?

This is hard to answer because it depends on the cause of your water damage. If the damage was caused by something like a broken pipe, a detached washing machine hose, or your HVAC system leaking, it will likely be covered. Times where it may not be covered is if the flooding is directly your fault or is from something like groundwater entering your home.

Need Help? Call SERVPRO 24/7 - 908-651-9364

SERVPRO of Meriden is a 24/7 damage restoration company specializing in water, fire and mold. SERVPRO provides all customers free estimates, direct insurance billing, and guidance throughout the restoration process.

What Do You Do When Your Basement Floods?

2/25/2020 (Permalink)

photo of a flooded basement in meriden, ct. water is roughly 4 feet deep and coming out of outside door SERVPRO of Meriden was onsite within 45 minutes for this flooded basement cleanup! All water was extracted in a little less than 3 hours.

You walk downstairs to do laundry and find that there’s water in your basement. What do you do? Do you know who to call? What to do first? Are your belongings ruined by the water? How do you dry out a basement fast? Flooding can overwhelm any homeowner - but don’t worry, we’ll outline how to clean up a flooded basement here! 

What To Do When Your Basement Floods

  • Never immediately enter a flooded crawlspace or basement. Be sure to assess the situation first. If there’s a large amount of standing water, you should turn off both the electricity and gas before entering. If your circuit breaker is in the basement or you’re not sure how to turn off the power - call an electrician for help. Even after the power is off, enter with caution! If there were any appliances or electrical equipment in the flooded area, you want to be sure it’s safe to enter before you do. 
  • Find rain boots and other protective gear to wear before entering a flooded basement. You don’t want to come into contact with dirty or contaminated flood water and become sick. If the water is high enough, you may want to consider wearing chest waders as well. But, if the water in your basement is this high, we wouldn’t recommend handling the situation or entering by yourself. Call a flooded basement cleanup company who is equipped to handle major flooding, like SERVPRO of Meriden
  • Determine the source of your flooding. This will help guide your next steps in the cleanup process. If the flood water is due to heavy rains, wait until the storm passes and no more water is entering the basement to take action. If your flooding is due to something like a burst pipe, water heater, furnace, or any other faulty appliances, turn off your water immediately! This may be obvious, but it will help to prevent more damage. 
  • If there’s a sump pump or floor drain in your basement, try and check them out. Is your sump pump failing? Is the floor drain clogged? If so, try to get your sump pump to work or the drain unclogged to help drain standing water. 
  • Is your basement finished or unfinished? This makes a large difference in properly drying out the affected areas and what steps you should take. When your basement is unfinished with just concrete walls and floors, extracting water and setting up equipment is usually enough to get the job done. But, if your basement is finished with carpeting or hardwood flooring, the clean up and drying process will require much more work to be done properly. 
  • Start the water removal process. For minor flooding or puddles of water, you should try and use a wet dry vacuum to extract water, utilize your sump pump, or even use a mop, rag and bucket. If there’s a few inches or more of water, it may be best to call a flood removal company like SERVPRO of Meriden to help. Our advanced equipment can quickly remove all water from your basement - a factor that is highly important to prevent mold growth. 
  • Dry EVERYTHING out as best as you can. Start by removing wet or water damaged items so they can begin to dry faster and decide what things can’t be saved. Set up fans, dehumidifiers, and open windows to help dry out the basement. If there was a lot of standing water, especially for an extended amount of time, your household equipment may not be able to completely dry the area out. In this case, call SERVPRO of Meriden or another water damage restoration company. We use high grade equipment and measurement techniques like air movers and large dehumidifiers to quickly and thoroughly dry your basement and ensure no moisture is left behind - we have it down to a science. 
  • Wash and sanitize walls and floors. You want to remove any dirt or gunk left behind from the flood water, as well as help prevent mold and mildew growth. This is especially important if the flood water was from a stream, river, sewer backup, or any other unsanitary or contaminated source. At SERVPRO of Meriden, we spray antimicrobial to sanitize the basement after flooding - a step that may be overlooked when cleaning up yourself.

Most importantly: Take preventative measures so that your basement doesn’t flood again! 

If the reason for your flooding was a failed sump pump, clogged drain, crack in foundation, or a burst pipe, be sure to get it fixed. If inadequate drainage was an issue, be sure to navigate water further away from the walls of your home. 

Lastly, if your basement is naturally prone to flooding, consider waterproofing it and moving appliances onto cinder blocks or a different floor of your home. This will help prevent them from being submerged if your basement floods again. 

What Are The Causes of Basement Flooding?

There’s many different reasons for flooded or wet basements. Many times, it is caused by insufficient drainage around basement walls, heavy rains bringing in rainwater through cracks in the foundation, failing sump pumps, clogged floor drains, burst pipes, appliance hoses letting go or leaking, or a combination of these factors. 

Luckily, there are solutions to many of these problems, such as investing in better drainage systems, changing where water runs off from your home, properly maintaining appliances, or waterproofing your basement

Should You Call A Professional To Help With A Flooded Basement Cleanup? 

If the water in your basement is past your ankles, we would strongly recommend calling a professional flood cleanup company like SERVPRO of Meriden. As water damage restoration specialists, we have all the resources and expertise necessary to rapidly remove all water from your basement, dry it out, sanitize, and restore any damaged areas. Fast action is essential when it comes to flooding and water damage to help prevent mold growth, odors, and structural decay.

SERVPRO of Meriden provides all customers:

Have Questions or Need Help? Call SERVPRO of Meriden Today! 800-734-3213

7 Things To Know For A Burst Pipe Cleanup in Meriden

2/5/2020 (Permalink)

burst pipe in attic causing water damage to ceilings, floors, and flooding basement Two pipes burst in the attic of this home affecting ceilings, hardwood floors, and carpets on all levels.

A burst pipe can be a nightmare for any homeowner. Will the damage be covered by insurance? Who are you supposed to call for help? Can you clean up the mess yourself? What should you do first? Don’t worry – we’ll answer all your questions in a second.

7 Things to do when you find a burst pipe:

  1. Turn off your water supply. If the leak is located near any electrical appliances, make sure the power is also shut off before you start cleaning.
  2. Call a plumber. You’re going to need help fixing the pipe that burst.
  3. Remove wet furniture, carpets or any personal belongings from the rooms that were flooded. Wait until later to see if they’re salvageable – you have a few other problems to solve first.
  4. Begin removing any standing water as fast as possible. If there’s only puddles, try to use towels and mop the water up. If there’s more water, you might want to consider buying a wet-dry shop vac to remove the water.
  5. Dry out the affected area. Use fans on their highest settings and set up dehumidifiers to try and completely dry the area. If there was a significant amount of water, household fans and dehumidifiers may not be able to completely dry the room.
  6. If you find that water has absorbed into the subfloor, drywall, carpeting, or cabinets, the best next step would be to contact a professional water damage restoration company, like SERVPRO of Meriden. Restoration companies use moisture readers and professional grade drying equipment to ensure your home has been properly dried to prevent future mold growth or structural deterioration.
  7. If needed, restore and rebuild the water damaged area. You may need to paint, install new floor, carpet or cabinets, or deeply clean the affected area.

Why should I make sure to properly dry out water-damaged areas?

If you don’t properly mitigate water damage, a few issues may result. Check out our water damage timeline for more details.

  1. Mold and mildew can begin to grow and spread around your home in as little as 48 hours.
  2. Paint begins to bubble and blister
  3. Wood flooring may swell and warp.
  4. Over time, if major water damage is left unmitigated it can cause serious structural safety issues and drive up restoration and reconstruction costs.

Are Burst Water Pipes Covered by My Homeowners Insurance?

Generally, the damage from a burst pipe will be covered by your homeowners insurance as it is a sudden and unforeseen loss. You will have to show that the damage in your home came from the burst pipe, and that you weren’t responsible for the pipe bursting in the first place (For example, neglecting to repair an old and corroded pipe may result in your claim being denied – as you could have fixed the issue beforehand).

If you’re unsure about your coverage, call your insurance agent and ask them.

SERVPRO of Meriden can also help guide you through the insurance process. Our First Responders can review your insurance on site, tell you if your loss will be covered, and the best ways to file your claim to ensure it isn’t denied.

Have Questions or Need Help? Call SERVPRO of Meriden for Burst Pipe Cleanup & Repairs - 800-734-3213

We are highly trained water removal and cleanup specialists and are ready to service your Meriden area home when flooding or water leaks cause water damage.

SERVPRO of Meriden provides all customers:

Don’t wait for water damage to get worse. Call 800-734-3213 to speak with our on-call technicians now!

Causes of Water Damage

1/14/2020 (Permalink)

discoloration on a white ceiling from water damage The discoloration on this ceiling is due to water damage from above.

What are the causes of water damage? Well, water damage comes in many shapes and sizes; some that are easy to identify and others that are not. Knowing the common causes of water damage can help prevent damage to your home. The earlier you can identify water damage, the less work will have to be done by a water damage restoration company to restore your home. This minimizes cost and time displaced from your home or business due to repairs.

Causes of Water Damage Include:

Leaking or Burst Pipes

Leaking or burst pipes are common causes of water damage. These issues can come from changes in water pressure, temperature changes, or the deterioration of old pipes. In the winter, uninsulated pipes can also freeze and burst.

Plumbing Issues

These kind of water damage issues can be hard to detect until there is clear water damage on your walls or ceilings since pipes and hoses are usually hidden within walls. Keep an eye out on your water bill and periodically check for leaks under sinks, toilets, and around showers to find possible plumbing issues that can cause water damage.

Old or Worn Household Appliances

Did you know the average washing machine supply hose fails after just 8.7 years, and 75% of water heaters fail within 12 years? The hoses on these appliances should be changed when you can see any sort of wear to prevent them cracking and leaking everywhere in your home. Look out for all of your other appliances which have water hookups as well, like refrigerators with ice makers.

HVAC Units

HVAC units are also a common cause of water damage. When not maintained, moisture can build up creating not only water damage, but space for mold and mildew to grow and spread around your home. 

Sewage Backups

Clogs in drain lines or heavy rains can cause sewage to backup into your home through floor drains, toilets, and sinks. This type of water damage should absolutely be handled by water damage specialists to correctly decontaminate, sanitize, and restore rooms affected by sewage water.

Now that you know several major causes of water damage in home and businesses, you can prevent unmitigated damages to your home. But, if disaster strikes, call SERVPRO of Meriden with any water damage issues.

No job is too big – we have the experience and resources necessary to restore your home to pre-damage conditions

We’re open 24/7 and waiting for your call. 800-734-3213

Ice Dam Removal: What is an Ice Dam?

12/10/2019 (Permalink)

Graphic of roof with ice dam damage and water damage This info graphic shows how an ice dam can create water damage in your home.

In the cold winter months of New England, it is not unusual for snow to be covering your roof, or to have icicles hanging along roof eaves for most of the season. It snows all the time up here! Unfortunately, what looks like a ‘winter wonderland’ may actually be damaging your home.

What is an Ice Dam?

An Ice Dam forms when melted snow refreezes at roof edges and can form with even as little as 1 or 2 inches of snow.

Three things are needed for an ice dam to form:

  1. Snow
  2. Heat to melt the snow
  3. Cold to refreeze melted snow into solid ice.

How Can Ice Dams Damage Your Home?

Ice Dams dislodge the shingles of your roof, making way for water to enter your home. The under-layer of the ice dam continuously melts and re-freezes due to the warmth of your roof, resulting in water entering your home.

This leads to:

  • Water-stained ceilings
  • Peeling paint
  • Trapped moisture in ceilings, walls & insulation which creates room for mold and mildew to grow
  • Ruin gutters and make them sag.

Altogether, the water damage from ice dams can affect the structure of your home.

What Should You Do?

To completely remove an ice dam without damaging your roof, it is likely best to call specialists like SERVPRO® of Meriden. We have specialized equipment to safely and easily remove ice dams. We’re available 24/7 for emergency service. Call us today.

Source: UMass Amherst

Possible Causes for Water Damage in Your Meriden Home

9/24/2019 (Permalink)

technicians feet on corner of water stained carpet with shop vac Carpet with water damage

Causes & Categories of Water Damage in Meriden:

An old poem has the line, “water, water, everywhere”. When you need to say this in your home or office, you know there is trouble. You may be looking at water damage. There are several different possible causes of water damage in Meriden.   

Causes can include:

  • Leaky dishwashers or washing machines
  • Clogged pipes
  • Leaking roofs
  • Broken toilet pipes
  • Heavy rain
  • Snow or ice

The amount of water damage depends on the amount of water and on the cause of the damage.

It is also important to start the cleanup as soon as possible. The longer your home or business is water-logged, the more damage.

Categories of Water Damage in Meriden:

  1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
  2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.
  3. Blackwater. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still.



Staying Healthy around Standing Water in Meriden

9/19/2019 (Permalink)

Standing water in kitchen next to white kitchen cabinets, oven and sink Kitchen standing water

Staying Healthy Around Standing Water  Meriden:

Standing water of any kind in Meriden can be a powerful source of disease. Floods can be worse due to the amount of water involved. Even small puddles can pose a risk.

Different kinds of debris can be found in floodwaters such as dead animals, rotted plants, and sewage, to name a few. If you have water damage inside your home, watch for debris in the home as well to include rooted food and electrical problems.

Viruses and bacteria can cause illnesses. To reduce your chances of catching something, SERVPRO of  Meriden suggests:

  • Washing dirty clothes and towels in hot water. Use bleach if possible
  • Remember that you can shake hands with an infected person and get infected.
  • Do not allow children to play in the flood water
  • Wash children’s hands before meals
  • Disinfect toys before letting children play with them
  • Use bleach or other disinfectants on hard surfaces
  • Keep your hands washed

Cuts and rashes can become infected. Protect yourself and others in Meriden:

  • Avoid floodwaters if you have an open rash or a cut
  • Clean cuts or rashes. Cover them with a waterproof bandage
  • Clean cuts with soap and clean water
  • If a cut becomes red, swollen, or is oozing, get medical attention

More details on standing water...

Commercial Flood Insurance in Meriden

9/14/2019 (Permalink)

Open tiles in ceiling show broken water pipe in room with tv and pix on wall Commercial Water Loss Broken Pipe

The National Flood Insurance Program (NFIP) provides flood insurance. The NFIP doesn’t sell insurance. Buy flood insurance from an insurance agent.

SERVPRO of Meriden is interested in helping the businesses in our community become more educated on flood insurance. According to FEMA, 40% of small businesses do not reopen after experiencing a devastating flood.

Things to know in Meriden. Check to see if you might be required to have flood insurance.

  • All agencies in Meriden charge the same for flood insurance
  • Standard commercial insurance doesn’t pay for flood damage
  • The NFIP sets the rates
  • Rates depend on:
    • whether you live in a flood plain
    • flood risk in your area
    • building’s age
    • building’s construction
  • Building property insurance covers the building
  • Personal property insurance covers the building’s contents
  • NFIP suggests you need both types
  • Policies go into effect 30 days after purchase
  • The NFIP help center number is 1-800-427-4661

SERVPRO of Meriden recommends the following:

  • Check whether or not your area participates in the NFIP
  • Check whether or not your area is part of the Community Rating The NFIP might have a discount
  • Talk to your insurance agent when you need to make changes

Make sure your business is protected from the devastation that comes with unwanted flooding in your office.



Tips for Standing Water in Meriden

9/8/2019 (Permalink)

Wet floor sign in standing water on floor in liquor store with cases of beer surrounding water Standing water

Standing Water in Meriden:

A flood doesn’t end once the storm stops. We still have to deal with all that standing water. The floodwater can take up to 11 days to disappear. It’s not time to go fishing.

If you have to evacuate your office, do not go back until you have been told it is safe.

Be careful driving in Meriden. Remember to “Go around. Don’t Drown!” The water may still be too deep for safe travel.

Floods are not natural swimming pools

  • Sewage, debris, and other unpleasant things can be in the stormwater leftovers
  • Swimming, wading, or rafting can make you sick
  • Don’t drink the water
  • Water conducts electricity. Underground power lines can give you a dangerous shock

Floodwaters vs. Animals in Meriden:

  • Snakes and other animals may get into your building. Wear work boots and heavy gloves when you clean up
  • Some animals might find your office a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets


Flood information.

More info on standing water here.

Things to do for Water Damage until Help Arrives in Meriden

9/3/2019 (Permalink)

basement with wet floor with boxes of damaged articles piled up on both sides of the picture Water Loss In The Basement

If your home or business in Meriden has water damage, you can do some things before help arrives.

Make sure that the building or home is safe.

SERVPRO of Meriden Wants You to Remember:

  • Waterlogged materials are very heavy
  • Wet surfaces are slippery
  • Make sure electrical power is off before you handle devices
  • Make sure you are standing on dry area before you turn on the electric power

SERVPRO of Meriden suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings


Water Damage Clean Up In Meriden CT

6/22/2019 (Permalink)

We are home to the largest fleet of water removal equipment in CT to make sure we have the capacity to handle your water removal needs for your home or business.

We remove all damaging water, also our team of experts is here to aid you in recouping your losses and provide assistance with insurance claims.

Before the team arrives:

Remember that the floor will be slippery and items may have changed during the flood.

Slip and fall accidents are among the most frequent causes of injury in water damage cleanup jobs.

Not positive whether you have to employ a professional water damage restoration firm?

Contemplate these hints before you opt to undertake a water damage cleanup job yourself.

When it's safe for you to accomplish this, use a wet-dry vacuum cleaner to eliminate standing water, or use towels to soak smaller pools of water furniture, counters, and other surfaces.

If the place is flooded... consider waiting for an expert water damage remediation crew to get there. (Like us)

Removing considerable quantities of water too fast will harm the building's base.

Don't enter the damaged region without running a security evaluation.

Based upon the level of the harm, it might not be safe for you to enter the construction.

Our goal is simple, to bring your home or business back to its preloss condition fast and with as little interruption to your home or business as possible.

We are conveniently located in the Meriden area to serve you.

At SERVPRO Of Meriden, we apply the latest methods in drying technology.

We have one goal in mind: Like it never even happened.

What To Do When Your Basement Floods - Before doing anything, think safety first!

8/8/2018 (Permalink)

Before & After

Specific dangers that come with a flooded basement include: Electrical Hazards & Contaminated Water

Most people recognize the real problem that fire and burglary pose on their homes. Surprisingly, water damage is even a bigger and more common problem.

Water damage may not sound serious, but it can be very dangerous.

Electrical Hazards

I'm deadly serious here. Water and electricity have always been a dangerous combination. The voltage can potentially cause burns, shocks and electrocution, even death.

I'm not trying to alarm you, but most people never associate a flood in their basement as a potential electrical hazard and how severe a risk it might be.

During a basement flood after rain, a basement sewage flood or even a common burst pipe in the basement or even water leaking down from an upstairs break.

Water can hit electrical connections or seep into electronics and make the water in your basement "hot" or electrified.

You may have a TV, a radiant heater or something as familiar as leaving your phones power cord plugged into the wall socket and the other "live" end on the floor.

It can be submerged or merely touching the water, and that would be enough to transfer the electricity to all the water in the basement. Submerged appliances and electronics are common and potentially very dangerous.

If you’re stepping off your steps into the water or if your standing in a ¼ inch of water (or less) and it’s already electrified that could be trouble.

Water is an excellent conductor and, in this case, you can be in the path from the electricity to the ground and put yourself in danger without even knowing it.

Do not enter the water unless you have shut off the electricity to your home, and make sure not to plug in any electronics or “electrical anything” that you think is not completely dry. Turn the power off or disconnect the power.

Expect The Water To Be Contaminated

This hazard can be more common and indeed more expected.

Potential causes could include:

  • Harmful chemicals

  • Bacterial pollutants

  • Groundwater that could seep in with fertilizer or pesticides

If you’re going to have a look before the professionals arrive get suited up

Step 1: Put on Protective Gear

Before or after your plumber or contractor may have removed most of the hazards from your basement, it’s still a safety best practice to suit up with protective gear before venturing into the basement.

Must Haves:
• Thick gloves

• Waterproof boots (preferably rubber)

• Mouth mask (surgical mask) and goggles

Here’s what to look for:

  • Look for the source of the water.

  • You need to identify the source of the water and stop the water from continuing to seep/pour into your basement.

How Basements Flood

1) Water Pipes 2) Ground Water 3) Sewage

Plumbing and Water Leaks

  • It could be a leaking or burst pipe

  • It could be a leaking sewage line or wastewater

  • It could be the water hose to your washing machine is broken

  • leaking water tank or water heater or merely a frozen pipe that's starting to thaw

Two easy ways to tell if a burst pipe is causing your basement to flood

Look at the clarity of the water:

  • Is the water clean or does it look dirty or muddy? (groundwater or sewage)

  • Is the water coming directly into your house or pouring down from a higher level? (broken water pipe or sewage)

Clean water coming from upstairs is almost always coming from a water pipe.

If it’s coming from a water pipe, here’s what you do:

Shutting off the water to a leaking pipe may be as simple as closing the pipes shut-off valve.

Shut-off valves can be buried in the ground. Special tools may be needed to turn them off.

If that is the case, or you can't get to or don't know the right shut off valve to the leaking pipe, the next best solution is to close the main water supply valve.

The shut-off valve should be located somewhere around the outside of your home or in the basement where the water main comes into your home.

When you shut off the main water supply, your goal is to turn off all the water coming into your home, and you can stop most of the damage by turning off your water via the main water shut-off valve.

 In my opinion, it's the fastest and surest way to make sure all water getting to the broken pipe is stopped because all the water coming into your home has been shut off.

How to find the shut off valve

The valve is inside your home where the main water supply enters your home.

More complete details are in the video below:

In other cases, it may be outside in the street.
You can follow this link to know what to look for and how to shut off the water from the street

How to quickly drain the water

Some basements have floor drains, if you do, check to make sure it isn’t clogged.
Keeping it open and functioning will help drain the water.

If your basement does not have a floor drain, you’ll need specialized equipment to drain the water and other equipment to dry out your basement.

Both are critical and both need to be done fast before mold starts to grow. FYI mold can begin to develop within 24 hours.


That can be a real challenge. You can’t just find the shut-off valve and turn off Mother Nature.

If there's any good news: Groundwater flooding might not stink as badly as sewage.

Heavy rains in the New London area commonly cause the city to close streets for a few hours due to flooding.

Homes in the following areas historically are more susceptible to basement flooding than other areas of the Groton and New London area.

Streets include Eugene O'Neill and Governor Winthrop Boulevard, Water Street, Broad Street and Connecticut Avenue, Truman and Blackhall streets, Bank and Tilley streets, Pequot Avenue near Green Harbor Beach Park, and Garfield Avenue at Elm Street.

Stopping Ground Water

After you or a professional water remediation expert cleans up the water and the damage and makes it safe, you’ll need to find a way to stop that groundwater problem in the future.

Leaky basement foundation

 Find a waterproofing pro or a structural engineer because you could have a foundation problem.

Leaky basement windows

If your window wells fill up water (from a flooded yard or clogged gutters) water may leak into the basement through and around the windows.

Excessive amounts of rain, poor yard drainage and sewer backups are common causes behind leaky windows or a cracked foundation.

FYI - rainwater is one of the most common reasons of basement flooding.


If the water is dirty or you can’t tell where it’s coming from, don't flush the toilet or run any appliances with drains like washing machines or dishwashers.

Because if one of those items is causing the problem, you'll only increase the flooding.

Sewage leaks are caused by a septic tank backup or clogged sewer line.

You should start the cleanup process as soon as possible because this can get messy and could easily magnify the problem if not handled quickly and correctly.

Sewage leaks can turn into such hazards if not treated successfully and rapidly based on the potential germs and dangers; it’s best to contact the professionals. Pro’s are trained for this type of situation,

  • If you have a backed-up septic tank, you’ll need a septic tank specialist to handle the situation.

  • You may find that the leak comes from an outside city sewer service, you'd need to call your local sewage department. (Your local sewage authority may help with pumping services, or you can submit a reimbursement claim.)

The city of New London had a lawsuit filed back in 2017 when a Vauxhall Street homeowner over a sewage back up.

“In this particular case, Gills said, it was determined that an illegal floor drain connected to the sewer system was the point of entry for the sewage into the basement.  

The suit, claims the backup was due to negligence and carelessness of the city and Veolia for not properly maintaining the wastewater system.

The suit also alleges the city was aware that sewage backups are persistent at commercial and residential properties in the Vauxhall Street area. “

It does happen, so take photos and videos just in case you find yourself in a similar situation.

NOW is not the time to drag your feet

The faster you get started on taking care of this mess, the less amount of damage and repair costs you’ll have to deal with in the future.

Faster is better in this situation.

So immediately stop flushing toilets and running faucets, the water moving through the system and the sewage will only continue to build up and create an even more significant problem.

If you have a septic system, your only alternative is to call the septic company to have your tank pumped ASAP to stop the problem from growing.

After you have identified the problem and stopped the issue at the source

  • Call a clean-up ora basement flood recovery, or a  remediation company like us, and we can walk you through everything, including dealing with the insurance company
  • Call your insurance company – they will be able to advise you on next steps, including clean-up and claims procedures.

  • If you're on city sewer, report your basement sewage issue to the City / Town. They will use the information to help determine if the city/town's infrastructure needs any work.

Why a restoration company to clean debris and remove the water?

There are certain parts of the clean-up process you can handle yourself, but for things like mold remediation and drying the basement, it’s best to call a professional.

  • When Drywall gets wet, it acts like a sponge. So it will need to be cut out and tossed out.
    Plaster walls may be able to be saved, but they need significant air movement behind the wall to dry the studs.

  • If mold grows, you will need an anti-microbial application to kill it.

  • Rescue as much as you can, but toss anything that is ruined.

    You need to get things out of the water asap, the longer they stay wet, the greater tendency they will rot, warp, or develop mold and mildew problems.

  • Keep an inventory of everything you’re clearing out. You can't trust that your insurance company will take your word for damaged items that you didn't document the day of the event.

  • If your carpets have padding, they will probably be soaked, and you’re going to have to rip them up and replace them. Leaving wet carpeting may lead to mold growth, and that can quickly turn into a long-term problem.

Preparing To Talk to Your Insurance Company

Surprisingly, insurance companies do not always have your best interest in mind.  Let us help you make sure you maximize your claim and get the most assistance.

  • Thoroughly document damaged items in your home, take as many pictures as you can—video too. They will come in very handy!

  • You may not get everything that you expect from your insurance company, so make sure to go over your claim, so you know how much money to expect.

  • Keep all your receipts for anything you buy as well as any repair work.

  • Your insurance company may be more willing to help you if you have a plan in place to prevent future flooding, find out if you need to do any work on your plumbing system.

Salvage what you can

The faster you get items out of water’s way, the more likely you’ll be able to save them.

  • Move all electrical items first. Remember, turn off your power leading into the affected area, especially if water rises above electrical outlets.

Make sure to get all damaged items to a dry spot in a well-ventilated area to help them dry out.

Don't try to dry things in the basement, not only will it not dry thoroughly (if at all) it will add more moisture into the air, and you will do more harm to the basement.

We need to dry the basement out asap so make sure to take all wet and damp items out of the area.  

Depending on the moisture content and the temperature of the surrounding air, it takes quite some time for all the items to dry. Most things will dry in about 48 hours.

Although even at the 48-hour dry time mold growth can occur. That’s why in most cases an antimicrobial spray is used to prevent mold growth.

If they remain wet, they may need to be thrown away to avoid mold and mildew.

  • The best advice is to scrutinize things after the 48-hour period and decide the best course of action.

Don’t try to save wet cardboard boxes, they suck up water and are readily susceptible to bacterial growth.

  • Salvage the contents, throw the boxes away.

Freeze your assets

If valuable documents have gotten wet, you can put them in the freezer. Freezing may stop the mildew growth and deterioration of the paper.

Remember, keep an inventory

As each item is removed from your basement and treated for water damage, add it to an inventory list.

That includes all estimates and receipts from any restoration or repair procedures.

These documents will become incredibly important when you start to prepare your insurance claim.

Get rid of the water

If you don’t have power, a mop and bucket will work too.
Use a wet/dry vacuum. Note: be very careful to only plug it into outlets that are safe and dry.

Don’t use an extension cord that could fall into the water or get wet from resting on a wet surface.

It's a hazard, and you run a real risk because the connection could short out and give you a shock or worse.

Water and electricity do not mix.

Moving the water out of your basement is only part of the problem

What happens next could wreak havoc on your house for years to come.

Getting rid of the water is undoubtedly the 1st step, but actively drying out the basement is important to do because dampness breeds mold.

Fact is, if you only get rid of the water and don't sufficiently dry out and add anti-microbial solution where needed you are opening up your entire home to mold growth

Dry your ENTIRE basement area
(use professional Air Movers and Dehumidifiers)

  • Mold starts to grow within 24 hours, sometimes sooner based on how wet and warm it is.

    Dry out the basement as fast as you can to reduce mold growth.
  • If the drywall were affected, you'd probably have to cut away the areas that were touched by water because the drywall will crumble and that paper backing you see on the drywall? It's a good source of food for mold.

  • Point air movers at porous objects like drywall and other spots that have become saturated with water.
    Air movement will speed up the drying process.

  • Run a dehumidifier to absorb the water in the air of your basement.
    Professional remediation Companies use professional equipment built for just this type of situation and their plus they are exceptionally safe to have in your home too.

  • Cut and remove the bottom of the wall that's been exposed to water. Remember that drywall will suck up that water like a sponge. So even though the actual water didn't get that high, once it touches the drywall, it will "wick" the water up.

  • That's why in even the smallest basement flood, in many cases you are forced to remove the 1st 12 inches of the wall.

We remove the mold-susceptible lower section of your wood-framed basement wall.

Moisture-damaged fiberglass insulation is removed. Existing electrical wall outlets can usually remain in place.

Next step

After mopping up all the water, air movers and a dehumidifier are needed to help dry out the area.
Dry out the entire area as soon as possible

Dispose of damaged property correctly

Dispose of damaged items responsibly: you’ll be tempted to throw everything into a dumpster and send it all away and out of site.

  • If you have baseboard trim, take it up first
    If it’s the baseboard (or any wood like material) is pressboard, it will probably have to be tossed.
    If the material is real wood, you might be able to save it.

  • Organize damaged goods into piles and take what you can to recycling centers, it can be a lot of work up front but makes it easier when you’re at the landfill dumping all the debris.

Visit your city or town’s waste management site to learn where to take and recycle any spoiled electronics from cell phones to TVs and computers, furniture, old paints, stains, adhesives and other toxic liquids, even drywall.

Check the web to find other recycling centers closer to your neighborhood.

Disinfect Every Surface
Every single thing that was touched by water needs to be evaluated.

Use a mixture of hot water, heavy-duty cleaner (like a safe and robust anti-microbial) and a hearty scrub brush on your walls and flooring, if you have never done it before, or you don't know what to look for you may not be able to kill all of the bacteria and prevent continued mold growth in your basement.

If you go through the process make sure you are hyper-vigilant when you are going through this disinfecting stage.

One of the worse things that could happen is that you spend all your effort, time and money and miss something.

It may not sound like much, but mold multiplies fast, and if you have not killed it all and left moisture, it will continue to breed and eat, it will overtake of the back of your wall.

Sadly you may not notice until you smell the odor and look to investigate.

If behind the wall, the mold has grown you will have to tear down that section again (probably more of it at this point) and not only clean it all out again you may have to replace some of the studs in that area too.

Just a heads up, by the time you smell the mold behind the wall, in most cases you facing a rather substantial mold infestation.

The process of removing water-damaged items, getting the water remediated and surface cleaning correctly can be a lot of work.

If you’d rather have a certified and fully insured professional handle the damage, call a licensed water remediation/restoration service (like us) that can do all this work for you.

A Heads Up

Some companies show up with one person in a truck with a high-powered fan and think, that’s good enough to dry a basement, but don't be fooled.  

For example, improper technique, (like not allowing the home to dry for long enough or to fail to treat drywall properly) puts your home at risk for mold or mildew in addition to the flooding damage.


  • Rugs and floor coverings usually take the most damage, so move them outside to dry as soon as you can.

  • Get the wet carpeting out of the basement as soon as possible.

    Not taking the carpeting out can stop the floor underneath from drying quickly and mold can start, or it can create more damage.

    So get those carpets out ASAP.

    Although it can be difficult to dry out these materials adequately, sometimes wet carpeting can be saved.

    Consult a restoration specialist or a carpet cleaning contractor for recommendations.

    If the carpet isn’t dried properly, it can also harbor mold and mildew.

  • Expect anything that may have absorbed fluids, like wood flooring, floor underlayers, etc., to be thrown out.

  • Wet-dry vacs can get lot’s of the water out. If necessary, supplement the vacuum with old rags or towels.

  • Remove any wet or damaged drywall and insulation to prevent the spreading of mold.

  • An industrial dehumidifier is incredibly valuable for this type of situation.

  • Get as much ventilation as possible, as soon as possible. Open windows, open doors and put fans around the area for air circulation and to speed drying time.

  • Wash down floors and walls to remove any dirt left behind by the water.

  • Once the floor and walls dry, use an anti-microbial spray to discourage mold and mildew from developing.

  • In many cases, basements need a few days of drying time.

    Mold and mildew grow fast, so don’t forget to clean, any HVAC equipment, the foundation floor, or any walls and stairwells, so they are completely dried out and disinfected.

Sometimes you can’t take everything out so make sure to clean those items that are bolted in, think HVAC, furnaces, or other equipment that can’t be moved.

Have any carpets or rugs you were able to salvage professionally cleaned and dried.

If you don’t want the hassle and the responsibility for disposal, potential health issues and a steep learning curve you can call SERVPRO, we offer a free quote, and we will help you with your insurance company too.

Our contact info is: SERVPRO of New London
239 Williams St  Unit #6 
New London, CT 06320
Phone: (860) 736-3200

What To Do When Your Basement Floods Especially When There’s Water Damage

7/17/2018 (Permalink)

Water Damage Can Start Here & Flood To Your Basement Too

A flooded basement can be a major disaster but knowing how to respond can do a lot to blunt and lessen the damage and the mess.

Before doing anything, think safety first!

1st - Flood water in the basement can be extremely dangerous to your health, so make sure you always treat it as electrified and contaminated.

Specific dangers that come with a flooded basement include:

Electrical Hazards

I'm deadly serious here.

Water and electricity have always been a dangerous combination.

During a basement flood after rain, a basement sewage flood or even a common burst pipe in the basement or leaking down from an upstairs break...

Water can hit electrical connections or seep into electronics and make the water in your basement "hot" or electrified.

It doesn't take much and it's easier than you think.

You may have a TV, a radiant heater or even something as common as leaving your phones power cord plugged into the wall socket and the other "live" end on the floor.

It can be submerged or simply touching the water and that would be enough to transfer the electricity to all the water in the basement.

Submerged appliances and electronics are very common and potentially very dangerous.

So when you enter the basement, even if you’re stepping off your steps into the water or if your standing in a ¼ inch of water (or less) and it’s already electrified... that could be trouble.

Water is an excellent conductor and in this case, you can be in the path from the electricity to the ground and put yourself in danger without even knowing it.

Maybe it doesn't sound dangerous to you, but the electricity can potentially cause burns, shocks and electrocution, even death.

I'm not trying to alarm you, but most people never associate a flood in their basement as a potential electrical hazard and how severe a risk it might really be.

Contaminated Water

This hazard can be more common and certainly more expected.

Potential causes could include:

  • Harmful chemicals
  • Bacterial pollutants
  • Groundwater that could seep in with fertilizer or pesticides

Do not enter the water unless you have shut off the electricity to your home, and make sure not to plug in any electronics or “electrical anything” that you think is not completely dry. Turn the power off or disconnect the power.

2nd - Now that you’re ready to LOOK, start with these steps:

Step 1: Put on Protective Gear

Before or after your plumber or contractor may have removed most of the hazards from your basement, it’s still a safety best practice to suit up with protective gear before venturing into the basement.

This includes:

  • Thick gloves
  • Waterproof boots (preferably rubber)
  • Mouth mask (surgical mask) and goggles

Regardless of the water source, wear boots and gloves for protection.

You may want to consider a protective mask and hip or chest waders if appropriate.

Take care when walking and moving around the flooded area since it will likely be slick and easy to slip and fall.

If you’re going to have a look before the professionals arrive and you’re suited up…

Here’s what to look for:

Look for the source of the water. You need to identify the source of the water and stop the water from continuing to seep/pour into your basement.

Why you need dehumidifier?

7/3/2018 (Permalink)

Why you need dehumidifier?

Have you heard the phrase, it's not so much the heat but the humidity that makes you uncomfortable? This phrase describes the hot, muggy environment that results when there is excess humidity in your space. Although most central air conditioning systems remove some excess moisture from your indoor environment, it isn't enough for some places like basements.

You may have a humidity problem if you notice: 

  • Condensation on windows
  • Wet stains on walls and ceilings 
  • Mold
  • Musty scents
  • Uneven floor boards

If these problems are ignored, structural damage to your home and its contents, allergic reactions, respiratory problems, and other health issues may arise.

A dehumidifier can help you remedy the moisture problem in your home. These appliances are designed to pull damp, sticky air into the unit, rapidly cool it and condense the moisture, and redistribute the drier, dehumidified air back into your environment using a fan. 

Additionally, when you supplement your air conditioner with a dehumidifier, you will achieve the best balance of cool and dry air, which will help your indoors remain healthy and cool.

Water damage restoration due to water heater failure

6/25/2018 (Permalink)

Water damage restoration due to water heater failure

As per our records, water heater failure is one of the common issues for water damage. however, you can help prevent hot water heater problems, including a leaking water heater, with these few water heater maintenance.

  • Check your water heater’s age. If your water heater reaches its life expectancy, the risk of a slow leak or sudden burst increases. Consequently, your efforts to inspect and maintain the water heater should increase.
  • What is an anode rod and why should you care? A sacrificial anode rod is installed in water heaters to avoid corrosion of the tank. To determine if your anode rod needs to be replaced, it should be inspected once every two years and at least annually once the warranty has expired.
  • Clean out your water heater regularly.Regular water heater maintenance should include removing sediment by flushing the tank every six months. Water heaters can be flushed by attaching a garden hose to the valve at the base of the water heater.
  • Get an inspection annually. Don’t forget to have a plumbing professional inspect your water heater’s shut-off valve and all piping annually. Signs of broken valves and loose or wet joints and rust are a signal that more severe damage is coming. 

Don’t get stuck with cold showers and costly water damage repairs due to water heater failure. Reduce your risk with these guidelines for avoiding water heater failure.

Meriden Water Damage Cleaning Services

6/19/2018 (Permalink)

Water may be essential to human life, but it can spell death for a home. Water damage can cause all sorts of headache for homeowners, both immediately after the damage occurs and in the long run. From floods to leaky faucets, water damage is a serious pain, and can cause major health and safety issues. This highly contaminated water can carry pathogens, silt, pesticides, chemicals, and dangerous debris like broken glass and tree limbs. SERVPRO of Meriden has IICRC trained technicians that have certifications in ASD, Applied Structural Drying, and AMR, Applied Microbial Remediation to combat the ramifications of contaminated groundwater or sewage. Follow this guide to stop, repair, and prevent water damage in your home 

  • Contact your insurance company immediately. Inquire about policy coverage and specific filing requirements. This gets the ball rolling on the claim process.
  • Know the difference between flood insurance and homeowners insurance. Flood damage is typically caused by water that has been on the ground before damaging your home. Water damage occurs when water damages your home before the water comes in contact with the ground (broken pipes, a leaky roof, etc.). These claims would be covered by homeowners insurance.
  • Do what you can to start mitigating further damage. If you’re worried about wet carpets or rugs, get fans and dehumidifiers going. Talk to an expert to see if the carpet/rugs or furnishings can be salvaged.
  • Document the damage to your property. Take pictures or video if possible.

Do You Have Water or Flood Damage?
Call Us Today – 800-734-3213

Sewer backups in Meriden CT

6/5/2018 (Permalink)

Sewer backups in Branford CT

While most basement water problems are not caused by sewer backups, the Civil Engineering Research Foundation reports that the number of backed up sewers is increasing at an alarming rate of about 3 percent annually. There are a number of causes of sewer backups—here are some of the most common. 

  • Aging sewer systems ?The American Society of Civil Engineers indicates that the nation's 500,000-plus miles of sewer lines are on average over thirty years old. The increase in the number of homes connected to already aging sewage systems has also contributed to rapid increases in sanitary sewer backups, flooded basements and overflows.
  • Combined pipelines ?Problems arise in systems that combine storm water and raw sewage into the same pipeline. During many rain storms, the systems are exposed to more volume than they can handle, and the result is a sewage backup situation that allows sewage to spew out into basements and other low lying drains.
  • Tree roots ? Seeking moisture, small roots of trees and shrubs make their way into sewer line cracks and service pipe joints, and can cause extensive damage or blockages as they grow larger. The cost of the clean-up will fall to the problem tree's owner. When the issue is a result of a combination of city and private trees, the costs are sometimes split between the city and the property owner.
  • Sanitary main blockages ?A blockage can occur in a city sanitary main. If the blockage is not detected in time, sewage from the main can back up into homes and businesses through floor drains. Usually this happens slowly and there are early indications of a problem. If you see seepage at the floor drains, call a licensed plumber to assess the situation and the damage. If water is entering into your basement at a rapid rate, call the city public works office and report the problem immediately. 

Contact SERVPRO of Meriden for Sewer backups in Meriden CT

Water Damage Emergency Services in Meriden

5/15/2018 (Permalink)

Water Damage Emergency Services in Meriden

SERVPRO of Meriden is available 24 hours a day, 7 days a week, 365 days a year, for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help – 800-734-3213

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Meriden has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Meriden

SERVPRO of Meriden, CT specializes in cleanup and damage repair of residential and commercial properties after fire or flood, including smoke extraction, flood mitigation, water removal, and mold remediation affect homes within the state of Connecticut. 

Contact us today for Water Damage Emergency Service in Meriden

Prepare your home for Winter

11/28/2017 (Permalink)

Prepare your home for Winter

Prepare your home for Winter

Although winter comes as no surprise, many of us are not ready for its arrival. If you are prepared for the hazards of winter, you will be more likely to stay safe and healthy when temperatures start to fall.

Some tips to brace your home for a winter storm:

  • Clean out the gutters, disconnect and drain all outside hoses. If possible, shut off outside water valves.
  • Insulate walls and attics, and caulk and weather-strip doors and windows.
  • Repair roof leaks and remove tree branches that could get weighed down with ice or snow and fall on your house – or your neighbor's. (Avoid liability for the latter.)
  • Wrap water pipes in your basement or crawl spaces with insulation sleeves to slow heat transfer.
  • Consider an insulated blanket for your hot water heater.
  • If you have a fireplace, keep the flue closed when you're not using it.
  • Have a contractor check your roof to see if it would sustain the weight of a heavy snowfall.
  • Make sure your furniture isn't blocking your home’s heating vents.
  • During cold spells, keep cabinet doors open to allow warm air to circulate around pipes, particularly those in the kitchen and bathrooms.
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces.
  • If your house will be unattended during cold periods, consider draining the water system.
  • Avoid ice dams – where water from melted snow refreezes in the gutters and seeps in under the roof, soaking interior walls. Here’s how:
    • Ventilate your attic.
    • Insulate the attic floor well to minimize the amount of heat rising through the attic from within the house.
    • Consider having a water-repellent membrane installed under your roof covering.

Commercial Water Damage Restoration Meriden

7/19/2017 (Permalink)

Commercial Water Damage Restoration Meriden

Flood water damage can strike your business or commercial property without notice and at any time of the day or night. The flooding can be caused from numerous reasons , and  create turmoil and completely disrupt the daily running of your business therefore you need fast immediate action when flooding occurs.

The team at SERVPRO of Meriden will respond immediately to your emergency call and work around the clock if necessary in order to rectify and restore your flooded premises as fast as possible. Our focus is on having your business back to normal and running smoothly as fast as possible.

Commercial Flooding Can Be Extensive

When internal flooding occurs after hours in commercial buildings due to burst pipes , hot water systems etc , the flooding can be quite severe as the water can continue to run throughout the property for hours and even days without being detected causing major water inundation and flooding.

Our professional and qualified team have the experience , the training and the specialized equipment to handle and deal with absolutely any flood water damage situation no matter how large or how small. We closely monitor the drying process to ensure your property is dried thoroughly and properly.

Protect Your Home From Inside Water Damage in Meriden

6/23/2017 (Permalink)

Protect Your Home From Inside Water Damage in Meriden

Water damage is one of the most common and costly disasters affecting American residences, accounting for billions of dollars in losses to homeowners and renters annually. However, consumers can protect themselves with the right amount and type of insurance coverage. The bellow guidelines will be helpful you to protect your Connecticut property from water damage.

  • Inspect hoses and faucets. Check hoses leading to water heaters, dishwashers, washing machines and refrigerator ice makers annually. Replace those with cracks or leaks, and replace them all every five to seven years.
  • Inspect showers and tubs. Check the seal and caulking around showers and tubs to make sure they are watertight.
  • Shut off the water supply to the washing machine while away on vacation, and never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut off valve in your home. A damaged hose or a burst pipe can send water racing into your home. By knowing where this valve is located and how to shut off the main water supply, you can save yourself time and money.
  • Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
  • Check pipes. Look closely for cracks and leaks and have the pipes repaired immediately.

Protect Your Home From Outside Water Damage

6/23/2017 (Permalink)

Protect Your Home From Outside Water Damage in Meriden CT

Water damage is one of the most common and costly disasters affecting American residences accounting for billions of dollars in losses to homeowners and renters annually. However, consumers can protect themselves with the right amount and type of insurance coverage. The guideline below will be helpful to protect your Meriden, Connecticut property from water damage.

  • Caulk and seal windows. Preventive maintenance will guard against water seepage.
  • Inspect your roof. Look for missing, damaged, and aging shingles.
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigations systems. Be sure sprinklers and irrigation systems are not damaging the walls and foundations of the house; turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards. Gutter guards are the device used to protect the clogging of the roof gutter so that the water from the roof may flow easily and accumulation of water does not take place on the roof but away from the house.


5/23/2017 (Permalink)


It’s important to know what to do after you experience flood damage so that you can get your life back to normal, come back to your property, and receive speedy payment from your flood insurance claim. This article contains important steps to help you make sure the process is as quick and painless as possible.

After you’ve experienced flood damage, a flood claim has to be filed. You should expect to hear from an insurance adjuster.

Before the adjuster visits your property (before your flood claim payment can be issued), you’ll need to take important steps to prepare for the insurance claim.


1. Separate damaged property from undamaged property so it’s quicker to assess what you need coverage to repair.

2. Take photographs of all damaged property, including discarded objects, structural damage, and standing floodwater levels. Be careful!

3. Make a list of damaged and lost items including the date of purchases, values and receipts for each item, if possible.

4. Place flooded items outside the home. Officials may require disposal of damaged items, but wait for instruction to throw anything in your insurance claim away.


• Examine your damaged goods and property.

• Help determine your final estimate for flood damages.

• Give you a Proof of Loss form. This document is your official claim for damages. It substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) can compensate you for flood damage.


• Complete, sign and return the Proof of Loss form to your insurance company within

60 days of the flood.

• Once insurance received the form, you and your insurance company agree on the amount of damages, then they will issue payment.

Water Damage Tips - What to do until help arrives

2/6/2017 (Permalink)

Have a Water Emergency? Call us at 1-800-734-3213

Water Damage:

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage Emergency? 
Call us at 1-800-734-3213

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Air Conditioner Water Damage: What You Should Do

7/12/2016 (Permalink)

Image of empty blue room Air conditioning water damage and restoration can become necessary from a leaking AC air conditioner in Meriden, Connecticut.

Most homeowners who enjoy cool and comfortable temperatures indoors throughout summer (thanks to their air conditioning system) don't realize that your home can suffer water damage from the AC unit if it is not properly maintained. In the peak of summer, our office receives many calls from frazzled homeowners who have a surprise leak in their home!

Why Do AC Units Leak?

When working at peak efficiency, an air conditioner can collect 10 to 20 gallons of water daily. Ideally, this water drains off of the condensation coil into a collection pan and then is disposed of automatically into the sewer system.

However, if the drain becomes clogged, and the unit produces more water than it can easily handle, the overflow of water can lead to damaged floors and carpeting, in addition to creating unhealthy deposits of mold.

A clogged condensation drain line is often a major source of creating water damage. Other causes include excessive condensation that occurs when the unit is running around the clock, or when evaporator coils freeze up and then defrost on a regular basis.

Other times, your HVAC system may suffer from a clogged condensation pump. These can have gunk and dirt build up over time and prevent the pump from doing its job when it is full, causing it to leak water. These usually leak a small to moderate amount of water over time, so most homeowners don't notice that there is a problem until their basement floods or water is flowing down from their attic unit.

Because most of the unit is typically hidden from view, unless regular inspections take place, water damage can be occurring on a daily basis and accumulating into hundreds of dollars worth of damage.

How To Prevent AC Water Damage

One of the best ways to avoid air conditioner water damage is to change the HVAC air filter at least once a month. This gives a homeowner the opportunity to observe whether or not there is excessive moisture collecting on the condensation line.

Ensuring that an AC unit has clean air filters also helps prevent the unit from overworking, a situation that causes freezing and then defrosting on the evaporator coils which leads to water damage.

It's also important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity in the atmosphere. Sometimes these lines can become worn and begin to leak.

When installing an A/C condensation line, avoid using elbow connections if possible and have the line run in as straight a vertical direction as possible to facilitate water removal from the unit.

It's a good idea to get a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis. A professional plumbing service can also install a condensation pump to help ensure the free flow of excess water into the proper disposal drain. A repair technician may recommend installing a device known as a safety float switch, which will automatically shut down the power to an A/C unit whenever condensation builds up and there is a danger of water overflow.

Professional maintenance of your HVAC unit on an annual basis can also help to prevent water damage by checking the air filter, the condition of the condensation line, as well as the drains to eliminate any blockage, or other problems.

Ask about having your air conditioner service technician apply an algaecide to your system to discourage build-up of debris in the drain lines in addition to prevent the growth of mold and mildew, which can spread throughout the HVAC system and pollute the air throughout the house.

Enjoy better efficiency and cooler air flow indoors throughout summer by following the steps above to ensure you get the most out of your HVAC and air conditioning units.

Water Damage From Your AC? Call SERVPRO - 800-734-3213

SERVPRO of Meriden is a 24/7 water damage company. We provide all customers free estimates, direct insurance billing, and guidance throughout the entire restoration process.

Dishwasher leak in Meriden, CT

6/23/2016 (Permalink)

water damage restoration Dishwasher leak in Meriden, CT

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Meriden provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – 800-734-3213

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,650 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Meriden arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.