If you have a fire or water emergency, please call us now at (203) 630-2273

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Who To Call For Flooded Basements in Meriden, CT

12/29/2020 (Permalink)

who to call when basement floods meriden ct near me Figuring out who to call when your basement floods can be a maze, but we've outlined who to call and when here.

When you come home to a flooded basement, you may not be sure who you're supposed to call and when. Here, we've put together a handy guide for who to call when your basement floods in Meriden, CT.

Call 1: Your Homeowner's Insurance Company

Depending on the source of your basement flooding, the damages may be covered by an insurance claim. Scenarios where your damages would be covered include:

On the other hand, when your basement floods due to a sump pump failure, clogged drainage system, or groundwater after heavy rains, it's not so likely the damage will be covered. If you've purchased additional flood insurance for your basement, these causes of flooding may be covered.

Call 2: A Water Damage Restoration Company

In order to remove the water and get your basement dried properly, you'll need the help of a disaster restoration company. Without proper cleanup, mold and mildew can begin to grow in as little as 48 hours and spread to other areas of your home.

If you call SERVPRO of Meriden when your basement floods, a representative will ask you the following questions:

  1. When did this happen?
  2. What was the source of the flooding?
  3. Has the water source been stopped?
  4. How much water is currently in the basement?
  5. Is the basement unfinished or finished?
  6. Have you filed an insurance claim?

These questions help us best serve you, determining how much equipment is needed, whether or not specialized equipment is required, and to make sure our crews are properly prepared to enter your flooding situation.

If the source of your basement flooding is still actively flowing when you call us, our representatives will let you know what you must do before we can provide service. For example, if a pipe burst and flooded your basement, SERVPRO of Meriden cannot perform any work until the water has been turned off or the pipe fixed.

If you're not filing an insurance claim - SERVPRO of Meriden can still help. One of our Project Managers can provide a free on-site estimate for out-of-pocket cleanup.

Who Else Do You Call When Your Basement Floods?

There are a few other calls you may need to make when dealing with a flooded basement. These calls depend on the source of your flooding.

When To Call Your Plumber

You should call your plumber when you have a flooded basement if the cause is due to a plumbing problem. Your plumber may need to repair broken pipes, water supply lines, or fix your overflowing toilet. You may want to call a plumber before SERVPRO of Meriden if you cannot stop the flooding yourself.

When To Call Your HVAC Technicians

There are scenarios when your furnace or AC system can cause your basement to flood. In these cases, you'll need to call your HVAC technician to clear any clogs in supply lines or replace any broken parts.

When To Call A Basement Waterproofing Company

If your basement flooding was caused by a failed sump pump or hydrostatic pressure which allows groundwater in after heavy rains, you'll need to call your basement waterproofer. You may need to replace your sump pump, have them unclog your floor drains, or waterproof your basement walls to prevent flooding in the future.

Call SERVPRO of Meriden When Your Basement Floods - 800-734-3213

Related Articles:

Why Is There Water In My Basement After Rain?

Basement Efflorescence: What It Is, Causes & Prevention

What Do You Do When Your Basement Floods?

Other News

View Recent Posts