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SERVPRO of Meriden

9/24/2020 (Permalink)

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Meriden has worked tirelessly to restore homes, businesses and schools across Connecticut since 2006. Working closely with our community, we’ve been able to establish ourselves as one of the most highly rated and best damage restoration companies in New Haven County. 

Whether it’s a firewatermoldsewagestorm, or cleaning emergency, our team is here to help 24/7, 365 days a year. We know that disasters don’t wait for regular business hours, so neither do we! On site, our highly knowledgeable team members will inspect your damages, explain our cleanup & restoration process, and even guide you through the insurance claim process to ensure your property is back to normal as soon as possible.

As your neighbor, SERVPRO of Meriden will work hard to make any disaster “Like it never even happened.”

6 Signs of Water Damage in Walls

9/21/2020 (Permalink)

wall that has brown discoloration from water damage, mold growing at trim of wall This water damaged wall in a Meriden home caused mold growth and damage to the hardwood floors.

When your home has a water leak, you think you would notice it right away. Unfortunately, a slow leak in your walls can cause major structural damage without you noticing for months. In fact, many homeowners don't realize that paint bubbling on walls is water damage! Learning the common signs of leaks behind walls can help prevent the need for a large water damage restoration project.

6 Signs of Water Damaged Walls

  1. Musty Odors
  2. Water Stains
  3. Bubbling or Chipping Paint
  4. Warped Walls
  5. Buckling Floors and Ceilings
  6. Visible Mold Growth

Musty Odors

If an area of your home smells like an old, damp basement - it's a sign there could be a hidden water leak or mold and mildew growing. Excess moisture and water leaks produce a musty smell when absorbing into the wood, drywall, or sheetrock in your home over time. An odor is enough to inspect for signs of a water leak behind a wall before visible signs also arise.

Water Stains

If you have a leaking pipe, water will seep into the drywall or sheetrock of interior walls and cause visible discoloration. If the source of water is not fixed, this discoloration will continue to grow and darken in color. Eventually, the water spot may even begin to grow mold.

Bubbling or Chipping Paint

Consistent moisture may cause paint to bubble or chip as it absorbs into the wall. When you see issues with wallpaper or paint - don't assume the issue will simply be resolved by a cosmetic fix. Be sure to check for leaks or moisture before painting over the problem.

Warped Walls

If drywall or sheetrock absorb an excessive amount of water from a leak, the wall may begin to visibly bend and buckle. When pressing on the damaged area, you may notice that the wall is soft and spongey to the touch, indicating the wall has rotted out from water damage. This is a clear indication of a water leak and should be handled as soon as possible to prevent further structural deterioration.

Buckling Floors and Ceilings

Buckling of floors or ceilings occurs when water has penetrated the subfloor or wood of floors and ceilings. This may cause part of the floor to buckle up, sag, or sink as it softens from excessive moisture. This sign of water damage is very serious and should be taken care of as soon as possible.

Visible Mold Growth

Mold grows in moist, high humidity areas of your home like the basement, bathroom, or under a leaky sink. If you notice mold growth on walls, ceilings, or baseboards - it's a huge sign that there is excessive moisture in the wall behind it. Mold can grow in as little as 48 hours after being exposed to moisture.

Why are Water Damaged Walls Cause For Alarm?

When you have a hidden water leak in your home, it can cause serious structural damage and mold issues before the problem is found. This may result in you needing extensive water damage restoration services to dry out walls, remove wet materials, as well as reconstructive services to put everything back together. Knowing the signs of water damage behind walls can help mitigate the need for extensive repairs in the future.

What To Do When You Find Wall Water Damage

If you find any of these signs of a hidden water leak in your home, the first thing you should do is find the source of the water or moisture. If you believe it is from a leaking pipe, call a plumber to fix the issue as soon as possible. You can also remove drywall and inspect the source of your damages yourself before calling a plumber, in case it is an issue you can fix yourself.

Once the source of your problem is fixed, you should file an insurance claim and call a water damage restoration company to inspect damages, extract water, begin the drying process, and sanitize the damaged areas. These companies can also handle any mold remediation as needed from the leak.

Water Damage? Call SERVPRO - 800-734-3213

SERVPRO of Meriden is a 24/7 damage restoration service specializing in water, fire, mold and COVID-19. Whatever the damage, we're here to make it "Like it never even happened."

What Should You Do When There's Sewage In Your Basement?

9/14/2020 (Permalink)

brown raw sewage in shower of basement due to a backup from the drain Sewage can even come up through the shower drain in your basement.

Here at SERVPRO of Meriden, we've seen a lot of downright gross things. Our experiences have let us become the experts in cleaning up sewage. Here, we will share what we know on what you should do when you have a sewage backup in your basement.

Need immediate assistance with sewage cleanup in Meriden, Wallingford, Southington or the surrounding areas? Call SERVPRO of Meriden 24/7 - 800-734-3213

How to Handle Raw Sewage in A Basement

NEVER come in contact with sewage water.

Water from sewer backups, toilet overflows, or drain backups is considered black water, meaning it is contaminated water that can make you seriously ill and can pose of health risk if you come in contact with it or ingest it.

Wear personal protective equipment (PPE).

If you do need to enter the area affected, you should be wearing the proper protective equipment to ensure your safety. If cleaning up a small amount of sewage yourself, be sure to be wearing rubber gloves, a mask, and coveralls if you have them. Do not doubt the seriousness of the bacteria and viruses that may be present is sewage water.

Turn off the water.

Don't flush any toilets, run sinks, or drain tubs if possible. Using water may make your backup worse.

Clear the backup.

Before you can start cleaning up sewage, you want to make sure whatever caused the backup or overflow is resolved so it doesn't happen again. You may need to use a plunger to unblock the drain or call a plumber to snake out the blockage.

Call your insurance company.

Sewer backups aren't always covered unless you have an additional policy covering it. In our experience, many sewage backups in basements are covered by homeowners insurance. If there was nothing you could have done to prevent the backup and it came through some sort of drain in the basement, it will likely be covered.

Open windows and doors.

Let your home or business air out by opening windows and doors to the outside. This will help with some of the odor and ventilate the area.

Call a sewage cleanup service.

Using restoration services after a sewage backup is usually the best option to take in the long term, especially when you file a claim with insurance and the cleanup will be covered. Water damage restoration companies can make sure that all contaminated water is removed, your basement is properly sanitized, and that the drying process is completed to prevent mold growth.

Can You Cleanup Sewage By Yourself?

You should be weary of cleaning up a sewage backup by yourself. It's possible to make yourself ill, not properly clean and sanitize affected areas, and if water damage isn't attended to properly mold may begin to grow in your basement. If properly protected, a homeowner could clean a small sewage backup.

But, if you don't use a sewage backup cleanup service like SERVPRO of Meriden, you may also not be able to get rid of any unwanted odors in a timely manner. SERVPRO uses specialized equipment such as air scrubbers to ensure any contaminates are taken out of the air and no longer produces odors or a risk to your health.

Need Help? Call SERVPRO of Meriden - 800-734-3213

SERVPRO of Meriden is a 24/7 damage restoration company specializing in fire, water, mold and COVID-19 services. Whatever your damage, we will work hard to make it "Like it never even happened."

Steps To Keep Meriden Schools Healthy During COVID-19

9/9/2020 (Permalink)

worker in full PPE disinfecting meriden classroom by fogging a sanitizer into air Certified: SERVPRO Cleaned can help ensure your school is proactive cleaned and disinfected for COVID-19.

As students return to school this fall, whether that be half days, three days a week, or full-time - schools will need to be doing what they can to reduce the spread of germs and in turn the spread of COVID-19. Here, we will outline some ways that both faculty and students can protect the health and safety of everyone in their school in accordance with CDC guidelines. 

Steps To Keep Your School Safe & Healthy

Have a plan.

Have a plan in place in case a student or faculty member tests positive for Coronavirus. Designate who will clean & disinfect affected areas, what quarantine measures may have to be taken, and plan for routine cleaning & disinfection.

Make sure all staff are informed. 

Make sure that all faculty is aware of school wide plans. Discuss obstacles to cleaning and disinfection and how they can be overcome. For everyone to stay safe and healthy, everyone will have to know what protocols are in place and what to do if there is a deviation from it.

Be sure that teachers are aware of what expectations there are for them personally cleaning and disinfecting their classrooms. Go over how to properly use cleaning supplies and what types of cleaners should be used on certain surfaces. 

Clearly outline protocols for when students or faculty are ill.

Be sure that everyone in the school knows that they should not come in if they feel ill or have recently traveled. Set up a protocol that outlines when an ill person can return to school, how long they must be out, or if they need any tests performed before returning. 

Limit the use of shared objects.

Do not let students share gym equipment, art supplies, games, computers, pencils, etc. If they will be sharing, be sure to clean and disinfect between student use. 

Try and eliminate sharing of objects that are hard to clean & sanitize, or objects that are soft and porous. Objects like rugs or soft seating should be removed to reduce the challenge of keeping them sanitary. 

Enforce social distancing where possible & wear masks.  

Set up desks or working areas 6 feet apart where possible. Create some type of barrier between students if possible.

Teacher tip: Students may understandably be more nervous than usual this school year (as you are). If in your budget, try to find fun ways to encourage social distancing in your classroom and help students feel comfortable in their new ‘normal’.

Promote hand hygiene in your school.

Washing hands is a powerful way to help stop the spread of COVID-19. During these times, everyone is having trouble learning to not touch their mouth, nose, or eyes unconsciously - but young students may have even more trouble remembering this. 

Promoting a culture of hand-washing at your school will help curb the spread of germs when students inevitably touch their faces or touch shared objects. 

  • Teach proper handwashing techniques: Wash with soap and water for at least 20 seconds. 
  • Build in times for students and faculty to wash their hands. Have students wash their hands before they can go to lunch, after they get to school, or after recess.
  • Make hand sanitizer readily available around the school near high-touch surfaces such as doors, stairwells, water fountains, or cafeterias. According to the CDC, hand sanitizer should be at least 60% alcohol.
  • Place hand-washing flyers and stickers around the school, especially in places people should be washing their hands as a reminder. 

Returning to school during a pandemic will be a stressful time for students, parents, teachers, and faculty alike. What we should remember is that we are in the fight against COVID-19 together, and will have to work together to continue to safely open public spaces in the coming. 

Need COVID-19 Cleaning & Disinfecting? Learn more about our Certified: SERVPRO Cleaned program.

Call SERVPRO - 800-734-3213

SERVPRO of Meriden is a 24/7 damage restoration company specializing in fire, water, mold and COVID-19. Whatever your damage, we will be there to make it "Like it never even happened."

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/community/schools-childcare/clean-disinfect-hygiene.html#:~:text=If%20EPA%2Dapproved%20disinfectants%20are,%25%E2%80%938.25%25%20sodium%20hypochlorite.

https://www.cdc.gov/coronavirus/2019-ncov/community/schools-childcare/prepare-safe-return.html

How to Dry A Water Damaged Carpet

9/4/2020 (Permalink)

visibly wet carpet being floated and dried out with a fan to save it SERVPRO of Meriden was able to save the wet carpet above by "floating" it.

When you experience flooding in your Meriden home the damages can quickly become overwhelming. After water damage, many homeowners struggle with figuring out how to dry wet carpets, whether or not they can be saved, and how to prevent carpet mold.

Here, we will outline some tips and tricks for when you're dealing with a water damaged carpet.

Tips To Save A Wet Carpet

Before gathering or buying the materials to dry out your carpet, assess the situation to decide if it is a project you can DIY. If the carpet is any more than saturated, it may be better to call in a professional flood damage restoration company, like SERVPRO of Meriden, that can restore your carpet back to normal in as little as three days.

  • Stop flooding as soon as possible.

The less water that continues to flow into the room, the less cleanup and damage there will be.

  • Move items out of the affected area.

It will be much easier to begin the drying process once furniture or other wet materials are moved out of the way.

  • Use a wet-dry vacuum to remove as much water as possible from the carpet.

You can rent a wet dry vacuum at a place like Lowes or Home Depot, but this equipment is also handy to keep around the house for these exact types of situations. If the carpet is extremely saturated, a household shop vacuum will likely be unable to extract all or a majority of the water from it.

If you find this is the case while taking this step - it may be better to completely remove the carpet, or to call a water damage restoration company to save it using a commercial grade water extractor.

  • Pull up a portion of the carpet to check for moisture.

To pull up the carpet, start in a corner and grab the carpet with pliers and pull to detach it from the tack strips that keep it in place along the walls. Then, use your hands to pull it up a bit more.

From here, inspect the padding underneath the carpet (if it has one). Check to see if it is also wet. This padding usually cannot be saved, even if the carpet is.

After inspecting the padding, pull a portion of that up as well to take a look at the sub floor. Has the water reached it? If so, you will have to worry about more than just drying out your damp carpet. A water-damaged sub floor requires professional restoration to prevent it from rotting out or deteriorating over time.

  • Inspect for mold while looking for moisture.

Mold can begin to grow on a saturated carpet in as little as 24-48 hours after getting wet. If you did not address the moisture immediately, it's extremely important to check for the growth of mold or mildew. If you find mold, you will likely have to throw the carpet away.

It's also important to check the sub floor for mold as well, especially if moisture has migrated down to it. If you find mold on the sub floor, you will likely need to call a mold remediation company before putting down a new carpet - or else mold will infest the new one as well.

  • Begin the drying process.

There are a few options for drying out a wet carpet. If there is no padding underneath it and the sub flooring is concrete, it can be sufficient to set up fans and dehumidifiers on top of the carpet - but this way may be the most likely to put you at risk for the growth of mold.

The most popular way to dry out a carpet is to "float" it. Here, you would pull up a corner of the carpet (remove the padding if there is any), and then position a fan underneath the carpet in the corner that you pulled back. This way, you can be sure that the carpet is fully dried underneath as well as on the surface, and that the floor underneath it is properly dried as well.

After setting up fans, you should also set up dehumidifiers to remove any other lingering moisture in the affected areas. Be sure to empty the tank every so often so that it doesn’t leak and ruin your efforts.

If you find that you're having a hard time getting the carpet dried with your own household equipment, you likely need to call a water damage restoration company to come and dry it out completely and properly for you. Companies like SERVPRO of Meriden have commercial grade equipment that can get the job done much more quickly.

  • Clean and sanitize all flood affected areas.

This step is important to prevent the growth of mold or mildew, as well as the development of unwanted musty odors in your home.

Common Questions

How long does it take for carpet to dry?

Well, that depends on a number of different factors, including the type of carpeting, how thick it is, how wet it is, and whether or not there is padding underneath. With household equipment, it will take considerably longer to dry out a carpet - but regardless you shouldn't expect it to only take a few hours to dry. If you call a water restoration company, you can expect your carpet to be completely and properly dried in about three days.

If my carpet smells, should I spray it with an air freshener or other odor removing sprays?

The answer is no, you should not. If your carpet smells after you've dried it out, then that's a big sign mold is likely growing in the carpet fibers or underneath it. Spraying it with odor removing sprays will just let the mold problem get much worse, and eventually your home will smell even more.

Will insurance cover a flooded carpet?

This is hard to answer because it depends on the cause of your water damage. If the damage was caused by something like a broken pipe, a detached washing machine hose, or your HVAC system leaking, it will likely be covered. Times where it may not be covered is if the flooding is directly your fault or is from something like groundwater entering your home.

Need Help? Call SERVPRO 24/7 - 908-651-9364

SERVPRO of Meriden is a 24/7 damage restoration company specializing in water, fire and mold. SERVPRO provides all customers free estimates, direct insurance billing, and guidance throughout the restoration process.

What To Do After Storm Damage in Wallingford

6/29/2020 (Permalink)

a large branch went through the roof after a bad storm and heavy rains A large branch went through the roof after a bad storm and heavy rains.

Heavy rains, hail and wind can cause many types of damage to your home and leave you at a loss of where to start. Here, we will walk through the different types of storm damage and what to do about each of them. If you are in need of immediate assistance, call SERVPRO of Meriden for 24/7 service at 800-734-3213.

Types of Weather Damage

1 Wind Damage

Strong summer storms, hurricanes, or tornadoes can produce winds that are strong enough to lift the shingles on your house and cause wind damage to your roof. Curling shingles are a sign that you should have a roof inspection done to ensure roof repairs are not needed. Wind damage may also pull the siding off your home and expose the soffit beneath to water from rain.

2 Hail Damage

Hail storms are most common in the summer and can spell trouble for your home depending on how large the hailstones are. Since hailstones have rough edges, they can easily crack the siding of your home or even puncture the shingles on your roof. Signs of roof storm damage includes split shingles, impact marks, or the roof felt being exposed. Keep an eye on these signs to help prevent roof leaks in your home.

3 Impact Damage

Impact damage is from events like fallen trees, branches or power lines. This damage from storms can be the most destructive. A single fallen tree can demolish an entire home or business and require extensive storm damage restoration. Impact damage is the most likely to create major damage to your home and can result in flooding and water damage as well.

It's important to deal with these different kinds of storm damage as soon as possible to help prevent further damage to your home. Many of these issues can lead to leaks in your roof or allow water in through openings in your siding. These areas where moisture is allowed in to your home can lead to larger issues down the line, such as water damage, mold, mildew, or pest problems.

4 Lightning Damage

When a thunderstorm rolls through and lightning strikes your home, you're at risk of damages resulting from fire or smoke. If the fire is large enough that you must call the fire department, you may experience water damage as well from the firefighting efforts.

Does Home Insurance Cover Storm Damage?

Homeowners insurance covers most types of weather damage. This includes, wind, hail, lightning, and impact damages like fallen trees. These kinds of losses are unpredictable, and there is nothing you could do as a homeowner to prevent them from happening - That's why they're covered by insurance.

The kinds of storm damage that may not be covered by your homeowner's insurance would be flooding or earthquakes. Flooding from storms is not covered because it is likely groundwater. Groundwater enters your home through basement seepage, cracks or unsealed areas, or because of sump pump failures.

These issues are considered preventable by your insurance company. For example, you could waterproof your basement to ensure there is no groundwater seepage when there's heavy rains, or seal cracks in doors or foundations to prevent flooding. If you want to ensure you're covered for all kinds of weather damage, you would likely have to purchase flood insurance in addition to your standard homeowners insurance.

What To Do After Weather Damage

  1. Wait until the storm has passed. This is important for your safety - you should not go outside during a hailstorm to inspect storm damage to your home.
  2. Assess the damages to your home. Take pictures for your insurance company before you do anything. Look for signs of water damage, cracks in windows, lifted shingles, opened siding, holes in areas of your home, or more.
  3. If needed, turn off the power and gas in your home. This is applicable in major water damage or flooding situations to prevent danger to yourself or those who will help cleanup damages.
  4. Contact your insurance company. Find out if your loss is covered and file a claim. Your insurance company will likely inform you of other steps you need to take.
  5. Prevent further damage to your home. If there is a hole in your roof or a window, take steps to board it up to keep the elements outside of your home. Do your best with what you have on hand or call a contractor.
  6. Contact a storm damage company. Companies like SERVPRO of Meriden can help you throughout the entire process of cleaning, repairing, and restoring your home. SERVPRO can even help you file your claim and handle the billing process with your insurance company.

How Can SERVPRO Help?

SERVPRO of Meriden offers 24/7 emergency services 365 days a year. If you find yourself in need of board up, water damage, or storm damage services - call us today! 800-734-3213

Sources:

https://www.travelers.com/resources/weather/hail/identifying-hail-damage-to-your-roof

https://www.allstate.com/tr/home-insurance/homeowners-insurance-cover-storm-damage.aspx#:~:text=Homeowners%20insurance%20may%20help%20cover,a%20standard%20homeowners%20insurance%20policy.

Why SERVPRO for Proactive Cleaning Needs?

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Meriden today at 203-630-2273 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Meriden Cleaning Experts

3/19/2020 (Permalink)

SERVPRO workers in full ppe Our crews are ready to respond to sanitize your business or office.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning - 800-734-3213

If your home or business needs deep cleaning services, call the experts at SERVPRO of Meriden today!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

What Do You Do When Your Basement Floods?

2/25/2020 (Permalink)

photo of a flooded basement in meriden, ct. water is roughly 4 feet deep and coming out of outside door SERVPRO of Meriden was onsite within 45 minutes for this flooded basement cleanup! All water was extracted in a little less than 3 hours.

You walk downstairs to do laundry and find that there’s water in your basement. What do you do? Do you know who to call? What to do first? Are your belongings ruined by the water? How do you dry out a basement fast? Flooding can overwhelm any homeowner - but don’t worry, we’ll outline how to clean up a flooded basement here! 

What To Do When Your Basement Floods

  • Never immediately enter a flooded crawlspace or basement. Be sure to assess the situation first. If there’s a large amount of standing water, you should turn off both the electricity and gas before entering. If your circuit breaker is in the basement or you’re not sure how to turn off the power - call an electrician for help. Even after the power is off, enter with caution! If there were any appliances or electrical equipment in the flooded area, you want to be sure it’s safe to enter before you do. 
  • Find rain boots and other protective gear to wear before entering a flooded basement. You don’t want to come into contact with dirty or contaminated flood water and become sick. If the water is high enough, you may want to consider wearing chest waders as well. But, if the water in your basement is this high, we wouldn’t recommend handling the situation or entering by yourself. Call a flooded basement cleanup company who is equipped to handle major flooding, like SERVPRO of Meriden
  • Determine the source of your flooding. This will help guide your next steps in the cleanup process. If the flood water is due to heavy rains, wait until the storm passes and no more water is entering the basement to take action. If your flooding is due to something like a burst pipe, water heater, furnace, or any other faulty appliances, turn off your water immediately! This may be obvious, but it will help to prevent more damage. 
  • If there’s a sump pump or floor drain in your basement, try and check them out. Is your sump pump failing? Is the floor drain clogged? If so, try to get your sump pump to work or the drain unclogged to help drain standing water. 
  • Is your basement finished or unfinished? This makes a large difference in properly drying out the affected areas and what steps you should take. When your basement is unfinished with just concrete walls and floors, extracting water and setting up equipment is usually enough to get the job done. But, if your basement is finished with carpeting or hardwood flooring, the clean up and drying process will require much more work to be done properly. 
  • Start the water removal process. For minor flooding or puddles of water, you should try and use a wet dry vacuum to extract water, utilize your sump pump, or even use a mop, rag and bucket. If there’s a few inches or more of water, it may be best to call a flood removal company like SERVPRO of Meriden to help. Our advanced equipment can quickly remove all water from your basement - a factor that is highly important to prevent mold growth. 
  • Dry EVERYTHING out as best as you can. Start by removing wet or water damaged items so they can begin to dry faster and decide what things can’t be saved. Set up fans, dehumidifiers, and open windows to help dry out the basement. If there was a lot of standing water, especially for an extended amount of time, your household equipment may not be able to completely dry the area out. In this case, call SERVPRO of Meriden or another water damage restoration company. We use high grade equipment and measurement techniques like air movers and large dehumidifiers to quickly and thoroughly dry your basement and ensure no moisture is left behind - we have it down to a science. 
  • Wash and sanitize walls and floors. You want to remove any dirt or gunk left behind from the flood water, as well as help prevent mold and mildew growth. This is especially important if the flood water was from a stream, river, sewer backup, or any other unsanitary or contaminated source. At SERVPRO of Meriden, we spray antimicrobial to sanitize the basement after flooding - a step that may be overlooked when cleaning up yourself.

Most importantly: Take preventative measures so that your basement doesn’t flood again! 

If the reason for your flooding was a failed sump pump, clogged drain, crack in foundation, or a burst pipe, be sure to get it fixed. If inadequate drainage was an issue, be sure to navigate water further away from the walls of your home. 

Lastly, if your basement is naturally prone to flooding, consider waterproofing it and moving appliances onto cinder blocks or a different floor of your home. This will help prevent them from being submerged if your basement floods again. 

What Are The Causes of Basement Flooding?

There’s many different reasons for flooded or wet basements. Many times, it is caused by insufficient drainage around basement walls, heavy rains bringing in rainwater through cracks in the foundation, failing sump pumps, clogged floor drains, burst pipes, appliance hoses letting go or leaking, or a combination of these factors. 

Luckily, there are solutions to many of these problems, such as investing in better drainage systems, changing where water runs off from your home, properly maintaining appliances, or waterproofing your basement

Should You Call A Professional To Help With A Flooded Basement Cleanup? 

If the water in your basement is past your ankles, we would strongly recommend calling a professional flood cleanup company like SERVPRO of Meriden. As water damage restoration specialists, we have all the resources and expertise necessary to rapidly remove all water from your basement, dry it out, sanitize, and restore any damaged areas. Fast action is essential when it comes to flooding and water damage to help prevent mold growth, odors, and structural decay.

SERVPRO of Meriden provides all customers:

Have Questions or Need Help? Call SERVPRO of Meriden Today! 800-734-3213

7 Things To Know For A Burst Pipe Cleanup in Meriden

2/5/2020 (Permalink)

burst pipe in attic causing water damage to ceilings, floors, and flooding basement Two pipes burst in the attic of this home affecting ceilings, hardwood floors, and carpets on all levels.

A burst pipe can be a nightmare for any homeowner. Will the damage be covered by insurance? Who are you supposed to call for help? Can you clean up the mess yourself? What should you do first? Don’t worry – we’ll answer all your questions in a second.

7 Things to do when you find a burst pipe:

  1. Turn off your water supply. If the leak is located near any electrical appliances, make sure the power is also shut off before you start cleaning.
  2. Call a plumber. You’re going to need help fixing the pipe that burst.
  3. Remove wet furniture, carpets or any personal belongings from the rooms that were flooded. Wait until later to see if they’re salvageable – you have a few other problems to solve first.
  4. Begin removing any standing water as fast as possible. If there’s only puddles, try to use towels and mop the water up. If there’s more water, you might want to consider buying a wet-dry shop vac to remove the water.
  5. Dry out the affected area. Use fans on their highest settings and set up dehumidifiers to try and completely dry the area. If there was a significant amount of water, household fans and dehumidifiers may not be able to completely dry the room.
  6. If you find that water has absorbed into the subfloor, drywall, carpeting, or cabinets, the best next step would be to contact a professional water damage restoration company, like SERVPRO of Meriden. Restoration companies use moisture readers and professional grade drying equipment to ensure your home has been properly dried to prevent future mold growth or structural deterioration.
  7. If needed, restore and rebuild the water damaged area. You may need to paint, install new floor, carpet or cabinets, or deeply clean the affected area.

Why should I make sure to properly dry out water-damaged areas?

If you don’t properly mitigate water damage, a few issues may result. Check out our water damage timeline for more details.

  1. Mold and mildew can begin to grow and spread around your home in as little as 48 hours.
  2. Paint begins to bubble and blister
  3. Wood flooring may swell and warp.
  4. Over time, if major water damage is left unmitigated it can cause serious structural safety issues and drive up restoration and reconstruction costs.

Are Burst Water Pipes Covered by My Homeowners Insurance?

Generally, the damage from a burst pipe will be covered by your homeowners insurance as it is a sudden and unforeseen loss. You will have to show that the damage in your home came from the burst pipe, and that you weren’t responsible for the pipe bursting in the first place (For example, neglecting to repair an old and corroded pipe may result in your claim being denied – as you could have fixed the issue beforehand).

If you’re unsure about your coverage, call your insurance agent and ask them.

SERVPRO of Meriden can also help guide you through the insurance process. Our First Responders can review your insurance on site, tell you if your loss will be covered, and the best ways to file your claim to ensure it isn’t denied.

Have Questions or Need Help? Call SERVPRO of Meriden for Burst Pipe Cleanup & Repairs - 800-734-3213

We are highly trained water removal and cleanup specialists and are ready to service your Meriden area home when flooding or water leaks cause water damage.

SERVPRO of Meriden provides all customers:

Don’t wait for water damage to get worse. Call 800-734-3213 to speak with our on-call technicians now!