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What To Do After Storm Damage

6/29/2020 (Permalink)

a large branch went through the roof after a bad storm and heavy rains A large branch went through the roof after a bad storm and heavy rains.

Heavy rains, hail and wind can cause many types of damage to your home and leave you at a loss of where to start. Here, we will walk through the different types of storm damage and what to do about each of them. If you are in need of immediate assistance, call SERVPRO of Meriden for 24/7 service at 800-734-3213.

Types of Weather Damage

1 Wind Damage

Strong summer storms, hurricanes, or tornadoes can produce winds that are strong enough to lift the shingles on your house and cause wind damage to your roof. Curling shingles are a sign that you should have a roof inspection done to ensure roof repairs are not needed. Wind damage may also pull the siding off your home and expose the soffit beneath to water from rain.

2 Hail Damage

Hail storms are most common in the summer and can spell trouble for your home depending on how large the hailstones are. Since hailstones have rough edges, they can easily crack the siding of your home or even puncture the shingles on your roof. Signs of roof storm damage includes split shingles, impact marks, or the roof felt being exposed. Keep an eye on these signs to help prevent roof leaks in your home.

3 Impact Damage

Impact damage is from events like fallen trees, branches or power lines. This damage from storms can be the most destructive. A single fallen tree can demolish an entire home or business and require extensive storm damage restoration. Impact damage is the most likely to create major damage to your home and can result in flooding and water damage as well.

It's important to deal with these different kinds of storm damage as soon as possible to help prevent further damage to your home. Many of these issues can lead to leaks in your roof or allow water in through openings in your siding. These areas where moisture is allowed in to your home can lead to larger issues down the line, such as water damage, mold, mildew, or pest problems.

4 Lightning Damage

When a thunderstorm rolls through and lightning strikes your home, you're at risk of damages resulting from fire or smoke. If the fire is large enough that you must call the fire department, you may experience water damage as well from the firefighting efforts.

Does Home Insurance Cover Storm Damage?

Homeowners insurance covers most types of weather damage. This includes, wind, hail, lightning, and impact damages like fallen trees. These kinds of losses are unpredictable, and there is nothing you could do as a homeowner to prevent them from happening - That's why they're covered by insurance.

The kinds of storm damage that may not be covered by your homeowner's insurance would be flooding or earthquakes. Flooding from storms is not covered because it is likely groundwater. Groundwater enters your home through basement seepage, cracks or unsealed areas, or because of sump pump failures.

These issues are considered preventable by your insurance company. For example, you could waterproof your basement to ensure there is no groundwater seepage when there's heavy rains, or seal cracks in doors or foundations to prevent flooding. If you want to ensure you're covered for all kinds of weather damage, you would likely have to purchase flood insurance in addition to your standard homeowners insurance.

What To Do After Weather Damage

  1. Wait until the storm has passed. This is important for your safety - you should not go outside during a hailstorm to inspect storm damage to your home.
  2. Assess the damages to your home. Take pictures for your insurance company before you do anything. Look for signs of water damage, cracks in windows, lifted shingles, opened siding, holes in areas of your home, or more.
  3. If needed, turn off the power and gas in your home. This is applicable in major water damage or flooding situations to prevent danger to yourself or those who will help cleanup damages.
  4. Contact your insurance company. Find out if your loss is covered and file a claim. Your insurance company will likely inform you of other steps you need to take.
  5. Prevent further damage to your home. If there is a hole in your roof or a window, take steps to board it up to keep the elements outside of your home. Do your best with what you have on hand or call a contractor.
  6. Contact a storm damage company. Companies like SERVPRO of Meriden can help you throughout the entire process of cleaning, repairing, and restoring your home. SERVPRO can even help you file your claim and handle the billing process with your insurance company.

How Can SERVPRO Help?

SERVPRO of Meriden offers 24/7 emergency services 365 days a year. If you find yourself in need of board up, water damage, or storm damage services - call us today! 800-734-3213


Why SERVPRO for Proactive Cleaning Needs?

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Meriden today at 203-630-2273 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Meriden Cleaning Experts

3/19/2020 (Permalink)

SERVPRO workers in full ppe Our crews are ready to respond to sanitize your business or office.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning - 800-734-3213

If your home or business needs deep cleaning services, call the experts at SERVPRO of Meriden today!


What Do You Do When Your Basement Floods?

2/25/2020 (Permalink)

water in basement in meriden, ct. SERVPRO provided rapid flooded basement cleanup and extracted all water SERVPRO of Meriden was onsite within 45 minutes for this flooded basement cleanup! All water was extracted in a little less than 3 hours.

You walk downstairs to do laundry and find that there’s water in your basement. What do you do? Do you know who to call? What to do first? Are your belongings ruined by the water? Basement flooding can overwhelm any homeowner - but don’t worry, we’ll walk you through the steps of a flooded basement cleanup here! 

What To Do When Your Basement Floods

  • Never immediately enter a flooded crawlspace or basement. Be sure to assess the situation first. If there’s a large amount of standing water, you should turn off both the electricity and gas before entering. If your circuit breaker is in the basement or you’re not sure how to turn off the power - call an electrician for help. Even after the power is off, enter with caution! If there were any appliances or electrical equipment in the flooded basement, you want to be sure it’s safe to enter before you do. 
  • Find rain boots and other protective gear to wear before entering a flooded basement. You don’t want to come into contact with dirty or contaminated flood water and become sick. If the water is high enough, you may want to consider wearing chest waders as well. But, if the water in your basement is this high, we wouldn’t recommend handling the situation or entering by yourself. Call a flooded basement cleanup company who is equipped to handle major flooding, like SERVPRO of Meriden
  • Determine the source of your flooding. This will help guide your next steps in the cleanup process. If the flood water is due to heavy rains, wait until the storm passes and no more water is entering the basement to take action. If your flooded basement is due to something like a burst pipe, water heater, furnace, or any other faulty appliances, turn off your water immediately! This may be obvious, but it will help to prevent more flooding. 
  • If there’s a sump pump or floor drain in your basement, try and check them out. Is your sump pump failing? Is the floor drain clogged? If so, try to get your sump pump to work or the drain unclogged to help drain standing water in your basement. 
  • Start the water removal process. For minor flooding or puddles of water, you should try and use a wet dry vacuum to extract water, utilize your sump pump, or even use a mop, rag and bucket. If there’s a few inches or more of water, it may be best to call a flood removal company like SERVPRO of Meriden to help. Our advanced equipment can quickly remove all water from your basement - a factor that is highly important to prevent mold growth. 
  • Dry EVERYTHING out as best as you can. Start by removing wet or water damaged items so they can begin to dry faster and decide what things can’t be saved. Set up fans, dehumidifiers, and open windows to help dry out the basement. If there was a lot of standing water, especially for an extended amount of time, your household equipment may not be able to completely dry the area out. In this case, call SERVPRO of Meriden or another water damage restoration company. We use high grade equipment and measurement techniques to quickly and thoroughly dry your basement and ensure no moisture is left behind - we have it down to a science. 
  • Wash and sanitize basement walls and floors. You want to remove any dirt or gunk left behind from the flood water, as well as help prevent mold and mildew growth. This is especially important if the flood water was from a stream, river, sewer backup, or any other unsanitary or contaminated source. 
  • Take preventative measures so that your basement doesn’t flood again! If the reason for your flooding was a failed sump pump, clogged drain, crack in foundation, or a burst pipe, be sure to get it fixed. If inadequate drainage was an issue, be sure to navigate water further away from the walls of your home. Lastly, if your basement is naturally prone to flooding, consider waterproofing it and moving appliances onto cinder blocks or a different floor of your home. This will help prevent them from being submerged if your basement floods again. 

What Are The Causes of Basement Flooding?

There’s many different reasons for flooded or wet basements. Basement flooding is usually caused by insufficient drainage around basement walls, heavy rains bringing in rainwater through cracks in the foundation, failing sump pumps, clogged floor drains, burst pipes, or a combination of these factors. Luckily, there are solutions to many of these problems, such as investing in better drainage systems, changing where water runs off from your home, or waterproofing your basement. 

Should You Call A Professional To Help With A Flooded Basement Cleanup? 

If the water in your basement is past your ankles, we would strongly recommend calling a professional flooded basement cleanup company like SERVPRO of Meriden. As water damage restoration specialists, we have all the resources and expertise necessary to rapidly remove all water from your basement, dry it out, sanitize, and restore any damaged areas. Fast action is essential when it comes to flooding and water damage to help prevent mold growth, odors, and structural decay.

SERVPRO of Meriden provides all customers:

Have Questions or Need Help? Call SERVPRO of Meriden Today! 800-734-3213

7 Things To Know For A Burst Pipe Cleanup in Meriden

2/5/2020 (Permalink)

burst pipe in attic causing water damage to ceilings, floors, and flooding basement Two pipes burst in the attic of this home affecting ceilings, hardwood floors, and carpets on all levels.

A burst pipe can be a nightmare for any homeowner. Will the damage be covered by insurance? Who are you supposed to call for help? Can you clean up the mess yourself? What should you do first? Don’t worry – we’ll answer all your questions in a second.

7 Things to do when you find a burst pipe:

  1. Turn off your water supply. If the leak is located near any electrical appliances, make sure the power is also shut off before you start cleaning.
  2. Call a plumber. You’re going to need help fixing the pipe that burst.
  3. Remove wet furniture, carpets or any personal belongings from the rooms that were flooded. Wait until later to see if they’re salvageable – you have a few other problems to solve first.
  4. Begin removing any standing water as fast as possible. If there’s only puddles, try to use towels and mop the water up. If there’s more water, you might want to consider buying a wet-dry shop vac to remove the water.
  5. Dry out the affected area. Use fans on their highest settings and set up dehumidifiers to try and completely dry the area. If there was a significant amount of water, household fans and dehumidifiers may not be able to completely dry the room.
  6. If you find that water has absorbed into the subfloor, drywall, carpeting, or cabinets, the best next step would be to contact a professional water damage restoration company, like SERVPRO of Meriden. Restoration companies use moisture readers and professional grade drying equipment to ensure your home has been properly dried to prevent future mold growth or structural deterioration.
  7. If needed, restore and rebuild the water damaged area. You may need to paint, install new floor, carpet or cabinets, or deeply clean the affected area.

Why should I make sure to properly dry out water-damaged areas?

If you don’t properly mitigate water damage, a few issues may result. Check out our water damage timeline for more details.

  1. Mold and mildew can begin to grow and spread around your home in as little as 48 hours.
  2. Paint begins to bubble and blister
  3. Wood flooring may swell and warp.
  4. Over time, if major water damage is left unmitigated it can cause serious structural safety issues and drive up restoration and reconstruction costs.

Are Burst Water Pipes Covered by My Homeowners Insurance?

Generally, the damage from a burst pipe will be covered by your homeowners insurance as it is a sudden and unforeseen loss. You will have to show that the damage in your home came from the burst pipe, and that you weren’t responsible for the pipe bursting in the first place (For example, neglecting to repair an old and corroded pipe may result in your claim being denied – as you could have fixed the issue beforehand).

If you’re unsure about your coverage, call your insurance agent and ask them.

SERVPRO of Meriden can also help guide you through the insurance process. Our First Responders can review your insurance on site, tell you if your loss will be covered, and the best ways to file your claim to ensure it isn’t denied.

Have Questions or Need Help? Call SERVPRO of Meriden for Burst Pipe Cleanup & Repairs - 800-734-3213

We are highly trained water removal and cleanup specialists and are ready to service your Meriden area home when flooding or water leaks cause water damage.

SERVPRO of Meriden provides all customers:

Don’t wait for water damage to get worse. Call 800-734-3213 to speak with our on-call technicians now!

Deep Floor Cleaning In Meriden

1/30/2020 (Permalink)

Before and after of a commercial laminate floor cleaning. Dirt and film from an aerosol spray covered the floor. After: Clean Before & after of a commercial floor cleaning in Wallingford. We exceeded the owner's expectations!

Sometimes life gets messy. Drinks are spilled, dirt builds up in air ducts, and hard to reach places build up with grime. When the mess becomes too much for you or regular cleaning service, SERVPRO of Meriden can help.

Happy Customers:

A local business called us in to clean the grime off of laminate floors in a large room, which was also covered in a film of aerosol spray from a contractor. To be able to clean the dirt from the floor, we first had to get through the residue covering the entire floor! But, as you can see in the photo, our crews had no trouble completely cleaning the floor of all residues beyond the owner's expectations. They'll be sure to call us again for any commercial cleaning needs!

Our Residential and Commercial Cleaning Services Include:

  • Carpet & Upholstery Cleaning
  • Drapes and Blinds
  • Air Duct & HVAC Cleaning
  • Odor Removal
  • Sewage & Biohazard Cleanup
  • Trauma and Crime Scene Cleanup
  • Ceilings, Walls, and Hard Floors
  • Vandalism Cleanup

We have the expertise and resources to make any dirt, dust, graffiti or grime "Like it never even happened." Give us a call to schedule an appointment today!

Fire Damage Restoration Process in Meriden

1/16/2020 (Permalink)

fire damage in a home with servpro logo Don't let fire damage devastate your home. Give us a call to restore your property to pre-fire condition.

A fire can be devastating for your home or business.

After the fire is out, you may be left with multiple areas of damage. The fire may have compromised the structure of the building, soot and smoke damage can effect walls and furniture, and you may face water damage from putting the fire out.

So, where do you start after the flames are out?

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Meriden can restore your property back to pre-fire condition.

We specialize in fire and water damage remediation and restoration. We’re dedicated to responding immediately when you need help with fire or water damage to help lessen the damage, limit further damage, and reduce restoration costs.

We’re open 24/7, 365 days a year to respond to your call.

Don’t wait if you have fire damage, call today.

Causes of Water Damage

1/14/2020 (Permalink)

discoloration on a white ceiling from water damage The discoloration on this ceiling is due to water damage from above.

What are the causes of water damage? Well, water damage comes in many shapes and sizes; some that are easy to identify and others that are not. Knowing the common causes of water damage can help prevent damage to your home. The earlier you can identify water damage, the less work will have to be done by a water damage restoration company to restore your home. This minimizes cost and time displaced from your home or business due to repairs.

Causes of Water Damage Include:

Leaking or Burst Pipes

Leaking or burst pipes are common causes of water damage. These issues can come from changes in water pressure, temperature changes, or the deterioration of old pipes. In the winter, uninsulated pipes can also freeze and burst.

Plumbing Issues

These kind of water damage issues can be hard to detect until there is clear water damage on your walls or ceilings since pipes and hoses are usually hidden within walls. Keep an eye out on your water bill and periodically check for leaks under sinks, toilets, and around showers to find possible plumbing issues that can cause water damage.

Old or Worn Household Appliances

Did you know the average washing machine supply hose fails after just 8.7 years, and 75% of water heaters fail within 12 years? The hoses on these appliances should be changed when you can see any sort of wear to prevent them cracking and leaking everywhere in your home. Look out for all of your other appliances which have water hookups as well, like refrigerators with ice makers.

HVAC Units

HVAC units are also a common cause of water damage. When not maintained, moisture can build up creating not only water damage, but space for mold and mildew to grow and spread around your home. 

Sewage Backups

Clogs in drain lines or heavy rains can cause sewage to backup into your home through floor drains, toilets, and sinks. This type of water damage should absolutely be handled by water damage specialists to correctly decontaminate, sanitize, and restore rooms affected by sewage water.

Now that you know several major causes of water damage in home and businesses, you can prevent unmitigated damages to your home. But, if disaster strikes, call SERVPRO of Meriden with any water damage issues.

No job is too big – we have the experience and resources necessary to restore your home to pre-damage conditions

We’re open 24/7 and waiting for your call. 800-734-3213

Commercial Loss Preparations in the Meriden Area

1/13/2020 (Permalink)

SERVPRO trucks in front of a commercial building SERVPRO of Meriden is faster to any size disaster!

Surviving a big commercial property loss successfully takes planning. Fire, water, or storm damage is unpredictable and can happen to any property at any time. 

Consider taking these steps with SERVPRO of Meriden to be prepared if you are faced with a commercial loss:

  • ERP - The Emergency Response Plan 
    • We make an Emergency Response Plan for your specific property. The plan permits us to collect information before a disaster strikes your business. That means we are already set to get work if your property suffers a loss.
  • Pre-disaster consultation 
    • We will visit and inspect your commercial property so that we know what to expect if you suffer a loss.
  • Response Time ALPHA 
    • You're our Emergency Response Plan (ERP) Client, our 1st priority whether its a big weather event like a hurricane or tornado. Our crew will be on-site fast.

Call SERVPRO of Meriden if your commercial property suffers any damages which require our mitigation.

Available 24/7 365 days a year.

What Is The Commercial Water Damage Process?

1/9/2020 (Permalink)

Large office building with SERVPRO trucks outside for water damage cleanup and repair. SERVPRO of Meriden is faster to any size disaster - even large office buildings!

When your business or commercial property has water damage, it may be overwhelming to figure out where to start.

SERVPRO of Meriden will assist you every step of the way in restoring your commercial property. We understand that every hour of our work is an hour of lost work for your business. Because of this, our goal is to be as efficient and non-intrusive as possible while restoring your property. 

To clear up any uncertainties, SERVPRO of Meriden will always answer any questions or concerns around the process. 

Water Damage Restoration Process:

  1. Emergency Contact
  2. Inspection & Water Damage Assessment
  3. Water Removal / Water Extraction
  4. Drying and Dehumidification
  5. Cleaning & Sanitizing
  6. Restoration

Our technicians are available 24/7 for emergency services and will respond day or night. We even offer free estimates and will help you through the insurance process. 

Call SERVPRO of Meriden for any Commercial Water Damage Cleanup & Restoration Needs.